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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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October 18, 2021

Excellent customer service from Bill and Ruby in the service department. Would highly recommend their service dept. Also excellent service from Adam Reed, John Nelson, Ty C., Linda S., Erik R. More

by AMGXKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty C., Linda S., Erik R., Ruby Ilyayeva
October 18, 2021

Carlo was amazing as my service advisor. He made pick up and drop off and breeze. I love that you guys give a Lyft ride home and a Lyft ride back to the dealership when your cars ready that really worked fo More

by CYNTHIA.NEWLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Prompt and very reliable service. I was kept up to date on my servicing while I waited. More

by DEDRAPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Very easy to get an appointment, they were ready to take my car on the schedule time. More

by Eortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Christine gives excellent customer service. He communicates the process of where your car is in completing the service. Provides updates and when I arrived to pickup my car explained everything. T More

by CAROLGRAZZETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
October 15, 2021

Service was good, the people are great, however they need to improve proactive communication and did not wash or vacuum the car. More

by mattc_315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

The staff is knowledgeable and professional. They don’t rush. Rather, they take the time to listen and understand any issues you many be having with the vehicle. They go above and beyond to ensure that you More

by ALVIN.V.CHEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
October 12, 2021

Took care of everything for the 30k maintenance.Great customer service as usual here. You get the best from them every time. More

by RUBY01288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
October 12, 2021

I can’t say enough about my service experience. I don’t think I’ve ever had as good experience anywhere. Thanks again and I’ll be back in a year!! More

by GUY.GROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Personal attention and courtesy, and a knowledgeable staff. I trust my car will be serviced at the highest standards. More

by JWASKELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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