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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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November 24, 2021

I had brought in an older model for some minor maintenance and found there was a problem in getting parts. Carlo took the time to find what I needed and took care of the situation. I was very ple More

by RENDIRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2021

Christian was terrific to work with and kept me appraised of the progress the whole time. More

by MATT@LILLYENGINEERING.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

The most unprofessional customer service I ever had to deal with.. Ruby needs to be trained in customer service. She is not equipped to deal with the public More

by RBHADLOCK
Customer Service
Recommend Dealer
No
Employees Worked With
Ruby Ilyayeva
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

November 17, 2021

Thank you so very much Chris Peterson for going above and beyond helping me out! Your entire team at Land Rover was amazing! Karen did an outstanding job schedule everything and Carlo was such a pleasure to More

by NicolePedi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen , Christopher Peterson
November 09, 2021

Give me the appointment next day very nice service , explained me everything detail , Friendly service, thank you More

by NINALSIMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
November 08, 2021

Great service, nice and thorough in answering my questions. Thank you for arranging the shuttle! More

by SJENSEN4021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2021

They were very helpful throughout the stay of my vechile. I would highly recommend them to any of my friends. More

by Degould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
November 05, 2021

Service was prepared for my arrival, explained and estimated the work in a timely manner More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Peterson, Anthony Nitti, Ruby Ilyayeva
November 04, 2021

My invoice showed my care was washed. Ruby said it was going to be washed. It was very clearly not washed. More

by JJPEARCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
November 03, 2021

Carlo was very helpful and communicated the possible issues plainly, clearly, and with a sense of urgency while I waited for my service to be complete More

by FRANK31BAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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