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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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July 31, 2022

Whole experience was smooth, easy, and efficient. A a a a a a a a a More

by MARKKAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 29, 2022

Courteous, punctual customer care. Gracious staff each and every time. Thank you so very much. More

by mintmocha22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva, Christian Csavoy
Jul 29, 2022 -

mintmocha22 responded

Thank you.

July 27, 2022

The experience from start to finish was great! Check in and pick up was efficient and professional. More

by rmward64
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 27, 2022

I give it 3 stars only because towards the end of my experience they went above and beyond to make it right Christian was a good service advisor! But my experience was definitely a bumpy road my c More

by Demetricew55
Recommend Dealer
No
Employees Worked With
Bill Hans, Christian Csavoy, John David
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

July 27, 2022

Jason Palmer went above and beyond helping me with my car. He was professional, kind and courteous. He made sure I was comfortable in the loaner and got my car fixed quickly. More

by tmdifatta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 27, 2022

Carlos was excellent explaining all the stuff. Great service and I will visit again. Thanks. More

by VAIBHAV_MNIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 27, 2022

Do not buy you car here. The service is terrible Service people are not proffesional More

by GOMBARCZYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlo Alvar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hans, Ruby Ilyayeva, Christian Csavoy
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

July 22, 2022

Service was excellent would recommend to anyone for the quality of service and accommodation! 10/10 More

by VLADS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Peterson, Bill Hans, Ruby Ilyayeva, Christian Csavoy, Stephen Talarico
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 21, 2022

Nice place. Nice people. Very responsive. Wish the lead time to get into service was shorter More

by JJENKINS15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 16, 2022

Things have been ok, just wish they would have called me when parts weren’t in , I made the appointment not my husband and you called him. More

by Cindy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Been over two weeks now , don’t have a nameless
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

Jun 24, 2023 -

Cindy responded

Super, funny I get this review today because The problem has been with the glove box lock and I pulled it out again for the fourth time!

Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Cindy, please send me an email, and I'll get this handled for you! johnnelson@zeigler.com. Thanks, John Nelson, General Manager

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