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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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December 15, 2021

My service tech went above and beyond the expected. I’m very happy with the results. More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

Great dealership to work with. Very helpful and friendly service. Also accommodating to my needs. More

by Sportera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
December 10, 2021

Ruby is very helpful and polite when it comes to customer service she always handles my service issues in a timely manner. More

by Ozzy Guillen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
December 08, 2021

Easy to schedule an appointment friendly service representative who kept me informed about my car. What more can you ask for! More

by JRAUMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2021

Great customer service by the service writers and we back for future service. Thank you again Christian and the other service writers. More

by CHANHO28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
December 05, 2021

Nice staff, nice perk with the Lyft setup to pick up and drop off. Biggest issue people deal with is scheduling service and not having a car. This helps. More

by PRMEROLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Is a excellent customer service, people very professional in every way, with a nice areas for waiting More

by dinofcasella
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
November 30, 2021

Not organized, sales did a poor job coordinating my work from the purchase…poor first impression More

by SOCEYE2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raul Tomsa, Ruby Ilyayeva, Jacqueline Easley
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

November 26, 2021

The customer service is excellent! The people you're dealing with knows what they are doing. More

by TIMRYANARROYOARSENAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hans
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

Ruby Ilyayeva was very helpful and very kind her customer service is great I will recommend anyone to this specific location More

by NYEMALOWE33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
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