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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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February 08, 2022

The vehicle was serviced & is running great again. Carlo Alvar was very informative upon our arrival & did so until vehicle was completely repaired. Thank U More

by BLANCAOLVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2022

Overall service was great.For the vehicle interior Overall service was great. For the vehicle interior cleaning though was not sure if it was done properly. I didn’t see any difference before and afte More

by KAUSTUBH.DHIRDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2022

Haven’t had any issues location is clean and service is quick do not make customers wait long, very polite with their customers. More

by ANNETTE.ALICEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Talarico
February 08, 2022

Even though with the set appointment, the diagnosis took longer than expected but Stephen Talarico was very helpful in explaining all the issues with the car. More

by Asad.ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva, Stephen Talarico
February 07, 2022

Great customer service ,good location very far from my home been here twice spent over $3000 in parts and labor hoping for a great discount next service if possible or just trade my vehicle in for a upgra More

by SGT.WILSON87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

I came in for the first time to Land Rover Schaumburg for an inspection of service performed at the Jaguar dealership in Northfield. I was greeted by Ruby and took immediate control of my concerns and was ab More

by SALMOLINA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
February 05, 2022

Good service advisors but not enough loaners so scheduling can take a while...showroom is smaller and seems to focus on Land Rover over Jaguar. I have found tools and unsecured engine components a More

by Inverness Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
February 03, 2022

Unable to reproduce and resolve an issue that is easily reproducable on my end. Puzzled. More

by dereksutherland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Csavoy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

January 28, 2022

I was totally happy with Stephen who helped me in understanding what my car has and also also helped in advising to fix the issue. More

by Raviteja Abbineni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

Extremely efficient and fast. Great itinerary room, I was in and out in an hour for a driver seat arm replacement. More

by Rommel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
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