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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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March 22, 2022

Exaggerated labor prices, and defective customer service. When receiving back the car asked to get it washed ( they didn’t washed it on their behalf) and after they agreed, they lied that they washed it at t More

by VASI68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruby Ilyayeva
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

March 21, 2022

Everything went good but I could not get a loner for and my car is with you guys for 5days. More

by ASRITH.SUNKARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
March 20, 2022

Service was great at Land Rover Schaumburg, the best Land Rover Dealer in the Chicago area More

by LOFTON1825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
March 16, 2022

This dealership’s (SERVICE DEPT) Is the bomb👍🏾 My man Carlo toke care of me and my unusual situation with the upmost professionalism and respect to me as a customer 👌🏾 Willis Landrover and Jag in de More

by Djpierre3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vonce
March 16, 2022

Very knowledgeable, accommodating and polite. Great experience and will definitely be back soon! Thank you More

by LISA@NORTEKENVIRONMENTAL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

Great, prompt, and courteous service, easy dropoff and pickup. No issues, appreciate their time and attention. More

by wickgrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
March 09, 2022

Good people. ..extremely helpful and attentive.... highly recommend them all for any of your service needs or questions. More

by QUESTER40
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Peterson, Ruby Ilyayeva, Stephen Talarico
March 07, 2022

Best service. Great staff. Create my appointment very fast and fixed my car very quickly. Thank you More

by Darshak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Buedel, Ruby Ilyayeva
March 07, 2022

Excellent service and very fast. The waiting room was also good with food and drinks. Overall satisfied experience. More

by NP7990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

My Service provider was Carlo, He was very nice and friendly and kept me updated about my vehicle. More

by Moriah Ware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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