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Land Rover Schaumburg - Service Center
Schaumburg, IL
603 Reviews
603 Reviews of Land Rover Schaumburg - Service Center
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April 09, 2022
Generally I love this dealership and go to them regularly. This visit was to swap my winter tires for my summer tires. The service writers were there usual courteous and efficient and the work was regularly. This visit was to swap my winter tires for my summer tires. The service writers were there usual courteous and efficient and the work was completed in a reasonable time. Unfortunately I didn’t check the work of the tech before I left and when I got home realized that the right front tire wasn’t correctly mounted as the sidewall of the tire wasn’t contacting the wheel edge. Now I have to return again and have this fixed. There is simply no excuse for this kind of mistake as the tech has to look right at the problem when he puts the wheel on the car. Very poor quality control. More
by dougfpowers
Verified Customer
April 08, 2022
I had to bring my car back into the dealership for the in control remote activation. Hunter was my product specialist and he made sure that I was satisfied and had a great understanding of the control system control remote activation. Hunter was my product specialist and he made sure that I was satisfied and had a great understanding of the control system. He went above and beyond in other areas as well. Everyone at this dealership was very accommodating! Thank You More
by Deborah
Employees Worked With
April 07, 2022
Great customer service. Every visit it met with friendly staff. I would recommend anyone considering a Land Rover Every visit it met with friendly staff. I would recommend anyone considering a Land Rover More
by MRBLAINEOWENS
April 04, 2022
Excellent staff and service but didn’t provide us a loaner car, reason all taken for the day scheduled. loaner car, reason all taken for the day scheduled. More
by P_RODRIGUEZ428
Employees Worked With
April 02, 2022
Work done was satisfactory but the service reminder was NOT reset so it still goes on. Also did not receive a report (which I always have in the past) of anything that may require attention in the future o NOT reset so it still goes on. Also did not receive a report (which I always have in the past) of anything that may require attention in the future or how the tires, brakes, etc are doing as far as needing work or replacement sooner or later. More
by Allan
Employees Worked With
April 01, 2022
Team was friendly. Process was quick and efficient. The Lyft service was a huge help and so appreciated. Process was quick and efficient. The Lyft service was a huge help and so appreciated. More
by Julie
March 30, 2022
The overall experience was very positive. Christian was very thorough in his explanation of the work to be performed. Christian was very thorough in his explanation of the work to be performed. More
by RANDYSM900
Employees Worked With
March 28, 2022
Service advisor did explain the process and answer questions ,took his time and each step that will be performed when service technician will be working on the car questions ,took his time and each step that will be performed when service technician will be working on the car More
by PSLAWEK10
Employees Worked With
March 28, 2022
As always great service from a great team. Keep up the good work. Thanks for cleaning the car Keep up the good work. Thanks for cleaning the car More
by RAJ
