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Jaguar Land Rover Schaumburg
Schaumburg, IL
1,464 Reviews
Land Rover Schaumburg | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Land Rover Schaumburg | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,464 reviews
February 16, 2022
I had a wonderful experience working with Ken & Angela buying a new Jaguar. The whole process from beginning to end was fast & easy. Definitely the best experience I have had at a dealer. Also, Hunter was buying a new Jaguar. The whole process from beginning to end was fast & easy. Definitely the best experience I have had at a dealer. Also, Hunter was awesome in helping my wife understand all the technology. Such a pleasure working with them all and I would highly recommend them! More
by Rpeyton
Verified Customer
February 16, 2022
Good prople to work with. Great service. Prices have been going up - dont know why. Great service. Prices have been going up - dont know why. More
by LIAQUATKHAN83
Employees Worked With
February 15, 2022
Our experience with this dealership was not good. Our salesman, Tom, was not personable, and seemed to resist any type of problem solving. He lacked any customer service oriented behavior, to the poi Our salesman, Tom, was not personable, and seemed to resist any type of problem solving. He lacked any customer service oriented behavior, to the point of being rude. He did however reach out to request a positive review. Just to be clear, we walked in with check in hand for the exact amount of the purchase. We were allowed about a 2 mile test drive with the salesman in the back seat, then waited for over an hour and a half for paperwork to be done. Why it would take that long to do paperwork for someone that didn't require financing, I don't know. During that wait, no one took even a minute to familiarize us with the car technology. We purchased the vehicle simply because we liked it, in spite of how we were treated. The Manager, John Nelson was very nice, however, I don't believe he is aware of how Tom is treating customers. The experience was very disappointing. I would not recommend this dealership based on our experience. More
by Jill14
February 14, 2022
Perfect! Jacqueline Easley was very helpful and knowledgeable. She was great to work with. This is the second car we have bought from this dealership. knowledgeable. She was great to work with. This is the second car we have bought from this dealership. More
by COOPER100
Employees Worked With
Jacqueline Easley
February 14, 2022
Very helpful professional service, car was done in fest promised time, I would recommend it to everyone who needs work done ! promised time, I would recommend it to everyone who needs work done ! More
by Bo
Employees Worked With
February 13, 2022
Very rude and unprofessional, was told one price from a service employee then returned to be told by another it would be an extra 200$ , when I said I wasn’t going to pay an extra 200$ for a “ check engin service employee then returned to be told by another it would be an extra 200$ , when I said I wasn’t going to pay an extra 200$ for a “ check engine light “ rude comments were made between employees about me More
by IDONTKNOWHELI
February 12, 2022
Every time I call from the person who answers the phone , to the actual department I’m looking for they are all so nice and helpful and go above and beyond to answer my questions to the actual department I’m looking for they are all so nice and helpful and go above and beyond to answer my questions More
by toddreschke
February 11, 2022
It’s my favorite Jaguar dealer , professional work and good communication, I will to this dealership next time good communication, I will to this dealership next time More
by Mark
February 09, 2022
The screen in my main counsel has been altered since I got my car back. I reached out to my service advisor the next day and did not receive any response. It’s now stuck in a tilted back position and that got my car back. I reached out to my service advisor the next day and did not receive any response. It’s now stuck in a tilted back position and that isn’t even why I brought my car in. The reason I brought my car in (squeaky brakes) was checked out, but inconclusive. They have squeaked every single day since I got my car back 2 weeks ago. I will likely take my car to a different service center for another opinion. More
by JENNIFER
Employees Worked With
February 08, 2022
We flew down to purchase our Land Rover, and after I explained I was going to fill out a credit form, because we were paying cash. Tom became rude, and walked us to the finance office, and we never say explained I was going to fill out a credit form, because we were paying cash. Tom became rude, and walked us to the finance office, and we never say him again. We told Tom we didn’t want any warranties, and after Luis starting going over our documents he was pushing all the things we didn’t want. We made it clear that we wanted to make our purchase, and get on the road to get home before night. We spent 2 hours telling everyone we didn’t want anything extra, and that didn’t seem to matter. Then they tried adding a $1000 to our deal we had, and we caught it after we got home. We called, and let them know, and it took 2 weeks to resolve. I wouldn’t recommend anyone to this business. Very disappointed. More
by pfrench0
