Jaguar Land Rover Schaumburg

I got the best service I could ever hope for. Thanks Kevin! You made this happen. I had an awesome experience. If you need a stress free experience, ask for KEVIN GERHARDT. He’s the man! Thanks Kevin! You made this happen. I had an awesome experience. If you need a stress free experience, ask for KEVIN GERHARDT. He’s the man! More

David and his team were really friendly and helpful, Great customer service!! We loved our car, Great customer service!! We loved our car, More

I informed the service advisor what I thought the problem could be with my car. They called me a few days later to say that they solved the issue and that it was not what I was predicting. I was informed th could be with my car. They called me a few days later to say that they solved the issue and that it was not what I was predicting. I was informed that I could pick up my car. Shortly thereafter I received another call indicating that the problem occurred again and they needed to do $600 worth of diagnosis. I approved and they ultimately told me that the problem was what I had initially predicted to them. So I received a $600 charge just for them to confirm what I already knew. More

Five star dealer… I highly recommend Jason Palmer in the service dept for any and all of your Jaguar and Range Rover Recalls and or service concerns… sales team looks top-notch and it’s a beautiful building service dept for any and all of your Jaguar and Range Rover Recalls and or service concerns… sales team looks top-notch and it’s a beautiful building, with a convenient location 🍀 More

Always on-time. Service manager always communicates clearly service needed and any surprises. Immaculate waiting area. Service manager always communicates clearly service needed and any surprises. Immaculate waiting area. More

I booked a service appointment for June 2. I finally got my car back June 13th. I don’t think the dealer’s phone work for outgoing calls - all the times they promised to call back - the only t I finally got my car back June 13th. I don’t think the dealer’s phone work for outgoing calls - all the times they promised to call back - the only time we spoke was when I called them. Horrific customer service. More

We bought all of our land river vehicles here and they have made the experience very pleasurable and premium feeling! Especially thanks to Jacqueline, Hunter and Jaylin! Definitely will be using them in t have made the experience very pleasurable and premium feeling! Especially thanks to Jacqueline, Hunter and Jaylin! Definitely will be using them in the future if we r still in il. More

Dealership was very nice and presentable and they had a very nice selection of luxury vehicles. Kevin Gerhardt was very helpful, very informative, and just available at any time you needed him even after very nice selection of luxury vehicles. Kevin Gerhardt was very helpful, very informative, and just available at any time you needed him even after the purchase. So it’s not one of those dealerships that leave you in the middle of nowhere after you’ve bought the vehicle and they’ve made the sale. I literally had to bug Kevin randomly and even on Sunday for some questions and he was very welcoming and as friendly as one could be. Highly recommend the dealer and Kevin! More

Wonderful service. Jason is the bes. He was attentive and infinitely patient with my 100 phone calls Jason is the bes. He was attentive and infinitely patient with my 100 phone calls More

Above and beyond customer service! Very happy and will definitely recommend LandRover Schaumburg. Everyone is very nice, professional and courteous. Exceeded all my expectations. Very happy and will definitely recommend LandRover Schaumburg. Everyone is very nice, professional and courteous. Exceeded all my expectations. More