Jaguar Land Rover Schaumburg

I give it 3 stars only because towards the end of my experience they went above and beyond to make it right Christian was a good service advisor! But my experience was definitely a bumpy road my c experience they went above and beyond to make it right Christian was a good service advisor! But my experience was definitely a bumpy road my car was there for over a month when I picked up the 1st time I had to bring it back a hour later because the same problem started again. When I first brought it there I definitely felt the discrimination vibe after I complained to higher ups then it seemed like everyone wanted to help and show like they cared but it shouldn't have taken all of that in order to receive better treatment all in all I know that this experience even dealing with land rover corporate has been terrible and I'm currently now working on getting out of this vehicle because for the amount of how much a range rover cost to be treated like that at a dealership and to know they rather not do business with you and for the car not to be even reliable sucks and i wouldn't recommend to anyone I have other cars in my lifetime and best experience was with Honda and chevy only went range rover because I thought high end will be better from service experience and car experience I know now everything that gittlers isn't gold and I rather ride basic to be treated like a equal than to know I'll be treated less than when ever my car goes in for service . Even when they wasn't sure about when my part wasn't going to come I wanted to trade my car in that the worst experience of it all I knew my credit was bad but when I received the feedback letters of my credit score after they ran it and it being 600 620 it just further confirmed I wasn't the right race or income level for them to do business with but business is business. They will treat you right if you stand up and say something . More

Jason Palmer went above and beyond helping me with my car. He was professional, kind and courteous. He made sure I was comfortable in the loaner and got my car fixed quickly. car. He was professional, kind and courteous. He made sure I was comfortable in the loaner and got my car fixed quickly. More

Carlos was excellent explaining all the stuff. Great service and I will visit again. Thanks. Great service and I will visit again. Thanks. More

Do not buy you car here. The service is terrible Service people are not proffesional The service is terrible Service people are not proffesional More

Very professional and easy to communicate via text, call or internet. Tom Licata (salesman) was very informative and patient through the complete process. Thanks for the assistance or internet. Tom Licata (salesman) was very informative and patient through the complete process. Thanks for the assistance More

Saleman Ronnie is horrible in returning calls and does not answer questions. I purchased a vehicle online and he doesnt deserve any commission since he did nothing. I recieved the car today and driver sid not answer questions. I purchased a vehicle online and he doesnt deserve any commission since he did nothing. I recieved the car today and driver side tail light is not working and there is a letter missing in the rear emblem of the car. I spend over $34k on 2019 and that vehicle should of been looked over. More

This dealership has outstanding customer service And all the employees are very generous and easy to work with the employees are very generous and easy to work with More

Service was excellent would recommend to anyone for the quality of service and accommodation! 10/10 quality of service and accommodation! 10/10 More

Very responsive Ruby in service is great! Great customer service I would go back to them Great customer service I would go back to them More

Nice place. Nice people. Very responsive. Wish the lead time to get into service was shorter Nice people. Very responsive. Wish the lead time to get into service was shorter More