Jaguar Land Rover Schaumburg

Excellent experience with Land Rover Hoffman Estates! After extensive research on various makes and models, I was leaning heavily towards a Range Rover Evoque or the Discovery Sport as my next vehicle pur After extensive research on various makes and models, I was leaning heavily towards a Range Rover Evoque or the Discovery Sport as my next vehicle purchase. I found a 2015 Evoque on the dealer's website that piqued my interest, and used the "Request E-Price" option to get more information about the vehicle. I was contacted by Alex Lamberty, and had several pleasant exchanges via email. Alex convinced me to come in and see the vehicle in person, which I did on 7/24/15. I returned to the dealership on 7/25/15 and purchased the vehicle after the tremendous experience I had with Alex. He was polite, professional and great to deal with in all aspects. He listened to my needs and wants, and made various recommendations to best suit me. I can say with all certainty that while I was interested in the vehicle, it was not a "done deal". It was because of the exceptional service that I received from Alex, that I decided to do business with Land Rover Hoffman Estates. I also had the pleasure of interacting with Lev Akdemir in the Finance Department. Lev was also very charismatic, pleasant, and made the "paperwork" piece as painless as possible. I couldn't have asked for a better experience dealing with the finance office. Great vehicles can be found in dealerships across the country, great employees cannot. I say with no hesitation that Alex & Lev are both great employees, and the reason I chose to deal with Land Rover Hoffman Estates. Thank you Alex & Lev! Update on 8/1: I'm happy to report the excellent service at Land Rover Hoffman Estates extends beyond the initial sale. I had the pleasure of meeting Jeff Thomason, the Parts Manager at the dealership yesterday. Jeff helped me order a few accessories, kindly offered to install them, and allowed me to pick his brain about other potential purchases. Jeff is another top-notch employee at this dealership, and an absolute pleasure to deal with. Because of my experience with Jeff, I anticipate I will be back at Land Rover Hoffman Estates to purchase additional accessories in the very near future. Thanks Jeff! Update on 8/7: I wanted to share another excellent experience I had with Land Rover Hoffman Estates. I recently had the pleasure of meeting Megan Fortener, the Service Coordinator at the dealership. Megan helped set up a few different services for my new acquisition, including powder coating the wheels and tinting the windows. She was an absolute pleasure to deal with, and instantly made me feel like a long-time valued customer. I was very pleased with the work done, and particularly Megan's attention to my multiple emails. Every person I have dealt with at Land Rover Hoffman Estates has been fantastic, and she is no exception. Thanks Megan! More

Easy and no "FLUFF" I did not anticipate purchasing a Range Rover necessarily, but I wanted to just "check it out". I was looking at a Mazda CX5 and a Ford Escape but for I did not anticipate purchasing a Range Rover necessarily, but I wanted to just "check it out". I was looking at a Mazda CX5 and a Ford Escape but for a slightly higher lease monthly commitment, it made sense to go with the best of the best. And I felt 100% comfortable spending money with these guys. I'm in sales (for my whole life) and these gentleman (which is what the general sense in the dealership felt like it housed, and NOT gimmicky Sales People) were professional, friendly, and very accommodating. I dealt with Matt Z. and John, the GM I think,. After the test drive, I don't think I was in that place for 20 minutes but when I left, I had a lease agreement for a 2015 Range Rover and a very VERY confident feeling the transaction was conducted among good in hands. If you walk in there, you will instantly see what mean. More

Great experience! Sean Hegarty provided awesome service!! Sean Hegarty and the staff at Land Rover Hoffman Estates have done a great job BOTH times I have purchased a vehicle from them. They are responsive, Sean Hegarty and the staff at Land Rover Hoffman Estates have done a great job BOTH times I have purchased a vehicle from them. They are responsive, knowledgeable, proactive and treat customers as VIPs. I will definitely go there for my next purchases and recommend others to do the same. Seek out Sean Hegarty! He will take great care of you as he did me! More

Professional, Polite and Smooth Process I would highly recommend Land Rover of Hoffman Estates. The staff we worked with (John, David and Lev) made our experience enjoyable due to their pro I would highly recommend Land Rover of Hoffman Estates. The staff we worked with (John, David and Lev) made our experience enjoyable due to their professionalism, knowledge and friendliness. They stayed late to make sure we selected the right car for our needs and wants. The process was seamless and comfortable. Thank you for a truly wonderful car buying experience. More

Excellent Customer Service Overall an excellent experience. I will definitely be using the for any future purchase. David was extremely helpful and genuine. He made our buying e Overall an excellent experience. I will definitely be using the for any future purchase. David was extremely helpful and genuine. He made our buying experience an easy one. Thanks More

New car Came in to look around ended up leaving with a Range Rover sport. Couldn't be happier. Dave took his time in going over and asking all necessary que Came in to look around ended up leaving with a Range Rover sport. Couldn't be happier. Dave took his time in going over and asking all necessary questions to make sure things went well More

Excellent Experience I live out of state (IN) and purchased a used BMW convertible from this dealer. Steve Grady was professional and very helpful. Disclosed as much abo I live out of state (IN) and purchased a used BMW convertible from this dealer. Steve Grady was professional and very helpful. Disclosed as much about the car as could be expected. Arrived at dealership and car was ready and as advertised. All staff interaction was above and beyond. The Motorwerks team was top notch. More

Excellent Customer Service David and the team helped to get everything completed remotely. I just had to show up, sign some papers and that was it! I am very pleased with the se David and the team helped to get everything completed remotely. I just had to show up, sign some papers and that was it! I am very pleased with the service that I received there and will come back for future vehicle needs. More

High Class Experience I have bought many cars in the past, and I can truly say that I was thrilled with my time here. Dennis went above and beyond to make sure that I was c I have bought many cars in the past, and I can truly say that I was thrilled with my time here. Dennis went above and beyond to make sure that I was completely taken care of. He stayed late to accomodate me and followed up politely without pestering me. Ask for Dennis Mccarthy, you will be impressed. More

Excellent Experience David Lecinski went over and above great customer service to make sure we found exactly what we wanted. He took extra time when it wasn't necessary a David Lecinski went over and above great customer service to make sure we found exactly what we wanted. He took extra time when it wasn't necessary and made sure we were satisfied from the beginning of the process until after we even left with the car. We will use him every time! More