![](http://dealerrater.com/ncdn/u/3.20250207.955/Graphics/icons/close-x-orange.png)
Jaguar Land Rover Schaumburg
Schaumburg, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,479 reviews
Why Land Rover of Hoffman Estates was rated only a three. The sales floor employees were extremely knowledgeable regarding the Range Rover vehicles. Their friendliness, experience, and assistance to a new sa The sales floor employees were extremely knowledgeable regarding the Range Rover vehicles. Their friendliness, experience, and assistance to a new sales person were impressive. That being said, taking advantage of a customer from a financial perspective is disgraceful. Those in the finance department are nothing short of being pirates in search of buried treasure in your bank account. Captain Ed Shlemon, the sales manager, even after knowing we have mutual friends in the business, continued to take advantage of us as customers. Prior to our embarking, we prepared ourselves by being armed with the knowledge of our trade in value as well as the value of the new the Range Rover V-8 Supercharge. Our predetermined value of the Range Rover was based solely on research and the knowledge from others in the car business. Captain Ed insisted we were being offered a fair deal, but sadly, we were not. Walking the plank was an optioned we entertained: getting ready to plunge into the shark invested waters of car dealerships in order to find the Range Rover of our dreams. Leaving the pirate theme behind now, finally Ed returned with a fair deal. Then, it was the finance department along with Ed attempting to recoup their discount by offering us an insulting interest rate 4.1-4.9%! During the finance process, we attempted to use our own bank, Chase who were offering us 2.39%, but instead were being forced into banking with US Bank. We would recommend that future customers arm themselves with knowledge of vehicle value and interest rates prior to entering the doors of Land Rover Hoffman Estates. The dealership profits more when its customers know someone in the business. Yet, the written words above do NOT reflect, our salesman Alex Blaul who was nothing short of exemplary. His willingness to ensure our satisfaction was never ending. For future purchases, Alex Blaul will be our salesman! More
Dave Lecinski was kind, efficient, knowledgeable & helpful David Lecinski was kind, efficient, fair and extremely accommodating. No pressure to purchase, he only wanted the best for me and our family. We purc David Lecinski was kind, efficient, fair and extremely accommodating. No pressure to purchase, he only wanted the best for me and our family. We purchased two cars. One car was located at another location. Dave even travelled the other location and remained at the dealership with us, even past his work hours to assist us. More
Excellent Experience I recently purchased a used 2015 Range Rover Sport through David Lecinski, and I couldn't have been more pleased at the process. This will be the 4th I recently purchased a used 2015 Range Rover Sport through David Lecinski, and I couldn't have been more pleased at the process. This will be the 4th Land Rover in my family and I can say that of all the Land Rover dealers I've dealt with, this is the first that has stood apart. I would absolutely bring my business back to David and Hoffman in the future. More
excellent Dave Lecinski was great and very helpful during the entire process, and continues to support me when I have questions. I am VERY please with my new Ro Dave Lecinski was great and very helpful during the entire process, and continues to support me when I have questions. I am VERY please with my new Rover, and the team at Hoffman Estates More
Pleasure to work with My husband had started his search for a new vehicle at Land Rover. His salesperson was Steve Grady who was VERY patient knowing up front that we were My husband had started his search for a new vehicle at Land Rover. His salesperson was Steve Grady who was VERY patient knowing up front that we were just looking. Steve followed up with some additional information on the Land Rover Discovery Sport that we were considering. He was quick to follow up without being bothersome. After my husband looked around a bit, he decided to go back to Land Rover for another round. Again, Steve was incredibly patient knowing we were still just looking. He spent all the time we needed and was very knowledgeable about the vehicle specs. At no point did we feel pressured. Once we had made a decision, it was time for financing. Again, Steve was on top of everything and we hammered out the details. Still, Steve was very patient and followed up on every question that I had (and I had LOTS). Once we closed, he spent all the time we needed to learn about the vehicle and get us up and running in our new car. Steve was wonderful from beginning to end. Buying a car can be a dreadful experience with pressure from a salesperson or last minute surprise changes to what was agreed to. We had nothing but an easy transaction exactly as promised with a true professional. The only downside is I missed the test drive. Apparently the obstacle course is pretty cool. I would highly recommend Steve to my friends and family. More
'Bought a land rover evoque I had a wonderful experience leasing my range rover evoque. Steve Grady was very helpful in trying to reach a price that we could agree on. He patient I had a wonderful experience leasing my range rover evoque. Steve Grady was very helpful in trying to reach a price that we could agree on. He patiently showed us all the features of the car. More
Terrific Salesperson I had visited LR of HE almost 2 years ago to look at a pre-owned vehicle that was not a Land Rover. Steve Grady was extremely helpful and was wonderf I had visited LR of HE almost 2 years ago to look at a pre-owned vehicle that was not a Land Rover. Steve Grady was extremely helpful and was wonderful in terms of showing the vehicle, getting to a palatable price point and make a deal work out on that particular vehicle. He was personable, he followed up, and was generally a pleasure to work with. Fast forward a year and 1/2 later, I was in the market for a new vehicle. Belonging to a multiple brand dealership really allowed Steve to offer a good range of options from LR to Mercedes to Porsche which, is what I finally purchased. Steve is a pleasure to work with start to finish, Low pressure, high-caliber individual. Highly recommended. More
Willing to work with you David Lecinski was very helpful. This was my first time trying a new luxury vehicle. While I was test driving the car, he was explaning in detail all David Lecinski was very helpful. This was my first time trying a new luxury vehicle. While I was test driving the car, he was explaning in detail all the features and good things about the car I was drving. which made me love the car even before getting off the car. He knew exactly what I was looking for and was very willing to work with me. I was very pleased the way he treated me. And I am very happy today with my new Range Rover. More
Bought a Land Rover Evoque I had the best experience ever buying this beautiful car, the service was amazing, David our sales person was great, warked very profeshionaly, explai I had the best experience ever buying this beautiful car, the service was amazing, David our sales person was great, warked very profeshionaly, explained every detail on the car, would defiantly come back there in the future!!! More
Excellent customer care & support Fourth Land Rover product owned and second purchased through Hoffman MW LR. Excellent follow up and customer service throughout the process, with Ste Fourth Land Rover product owned and second purchased through Hoffman MW LR. Excellent follow up and customer service throughout the process, with Steve being very customer focused and ensuring the right type of experience. John also very involved and working to ensure total customer satisfaction. Excellent team environment at this dealership. Quality people representing a quality brand, and putting forth a visible effort to earn my business. More