Jaguar Land Rover Schaumburg

I didnt think dealerships like this existed anymore! This time i did my homework before buying this vehicle. I contacted dealerships all across the US looking for this exact one. At times it was almo This time i did my homework before buying this vehicle. I contacted dealerships all across the US looking for this exact one. At times it was almost painfull to talk with some of the sales people I encounterd on the phone. Whenever I mentioned that I was calling from hundreds of miles away I could tell right away they that didnt have the time for me, Some put me on hold forever, some said they were too busy and would call back (very few did). When I called Land Rover of Hoffman Estates I was expecting the same. The guy who picked up the phone turned out to be super helpfull. Steve Grady was knew every little detail about the car, took the time to answer every question that I had. And it was the only dealership that actually took me seriously when I told them what my final price was. So when they accepted my offer I could hardly believe it! After a few conversations with Steve I felt so confident about this dealership that I purchassed the vehicle over the phone without having first seen it. As a matter a fact Steve (the salesman) was the one who was hesitant about taking my money before I even saw it. But Im happy I did. The car was everything I expected and WAY more. At a price nobody else in the country would match! When I got there they were expecting me and the car was parked in full view out front and had been detailed. The 300 mile drive to go pick it up was well worth it. More

1st class dealership - very friendly and knowledgeable staff Bout a certified pre-owned 2014 full size range rover. Sales person Steve Grady was great - very knowledgeable, addressed my criteria and made my pur Bout a certified pre-owned 2014 full size range rover. Sales person Steve Grady was great - very knowledgeable, addressed my criteria and made my purchase easy. very good management too - Excellent dealership! More

Best service EVER, anywhere! They were professional, friendly and helpful. They did not try to upsell me anything. In fact, I was too early for an oil change for my RR so I will g They were professional, friendly and helpful. They did not try to upsell me anything. In fact, I was too early for an oil change for my RR so I will go back in July. The guys were very attentive and knowledgeable. I will refer this place to anyone looking for anything Land Rover. They are simply the best dealership I have EVER dealt with in 45 years! More

Excellent Service!!! We purchased our second Land Rover from this dealership and our fifth car from them overall. This time our salesman was Steve Grady. Highly recommend We purchased our second Land Rover from this dealership and our fifth car from them overall. This time our salesman was Steve Grady. Highly recommend this salesman as he is very knowledgeable and professional. Our finance person was David Lecinski who was super straight forward and very pleasant to work with. Overall very satisfied customers here and will go back for sure. More

Great buying experience Worked with Steve Grady. He was very pleasant to work with and he was patient throughout, low pressure. He even payed for floor mats for the vehicle Worked with Steve Grady. He was very pleasant to work with and he was patient throughout, low pressure. He even payed for floor mats for the vehicle we ended up purchasing out of his own pocket! More

Excellent Experience! I went to Land Rover of Hoffman Estates yesterday and worked with Steve Grady. He and the GM John were extremely helpful in making sire I left there I went to Land Rover of Hoffman Estates yesterday and worked with Steve Grady. He and the GM John were extremely helpful in making sire I left there with the car of my choice. I would highly recommend this dealer as the customer service is great and the selection of high quality vehicles is unreal! Thank you Steve and John for helping me yesterday...you made it a great experience! More

Outstanding Was given first-class treatment by a very courteous staff. Their main concern was customer satisfaction. What a refreshing experience! I would reco Was given first-class treatment by a very courteous staff. Their main concern was customer satisfaction. What a refreshing experience! I would recommend this dealership to everyone. More

First time ever having the best experience at a dealership. Bought a used car there and was very satisfied with my salesman Steve Grady. He was very direct on the process especially if you dont have the best cr Bought a used car there and was very satisfied with my salesman Steve Grady. He was very direct on the process especially if you dont have the best credit to finance he tries to work with what ever numbers you throw at him, no pressure and no sleazy salesman talk. This was a dealer my mother enjoyed be at as she always hates dealership. Both of us would not hesitate referring Steve to anyone looking for a new or used vehicle. Their whole team all the way to David the finance manager made our experience the best for the first time ever. More

Great Car Buying experience. tis was my first time buying a used vehicle from out of state as well as buying online. Steve Grady was extremely helpful by addressing my concerns an tis was my first time buying a used vehicle from out of state as well as buying online. Steve Grady was extremely helpful by addressing my concerns and answering my questions, his expertise made the entire experience very stress free. My wife and I flew in from Houston, were picked up at the airport promptly, driven to the dealership, inspected the 2011 ML63, test drove it, signed the necessary documents, and dove our new ride back to Houston, Texas. All of the employees that we had contact with was very polite and extremely pleasant. More

Best car buying experience ever!!!!! The dealership offered fast efficient service and everyone that I came into contact with was friendly and knowledgeable. Steve worked with me from be The dealership offered fast efficient service and everyone that I came into contact with was friendly and knowledgeable. Steve worked with me from beginning to end and even trained me on how to use the features of my vehicle. He is truly a valuable asset to the company. He made my car buying experience very pleasant. More