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Jaguar Land Rover Santa Monica - Service Center

Santa Monica, CA

4.6
307 Reviews

307 Reviews of Jaguar Land Rover Santa Monica - Service Center

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March 04, 2024

They took care of my broken part on the first visit. I don't have 15 words to say. More

by jrcohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you for taking the time to share your feedback! We're delighted to hear that you had a great experience with us at Jaguar Land Rover Santa Monica.

March 04, 2024

Best customer service ever! They always take care of me and follow through. I appreciate doing business with SMLR! More

by ANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grigor Georgizian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ara Kharazyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris K, Hossein Nadjar
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Apr 01, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at Jaguar Land Rover Santa Monica. It was a pleasure serving you, and we look forward to welcoming you back for all your future automotive needs!

March 01, 2024

Always treated well. Very smooth service and communication. Friendly and efficient. Took the time to explain issue More

by vonwooster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at Jaguar Land Rover Santa Monica. It was a pleasure serving you, and we look forward to welcoming you back for all your future automotive needs!

February 29, 2024

Mario was very attentive service advisor and kept me informed with all details and when my car would be ready. More

by HAPPYBERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing servicing experience with us. I will be passing the kind message along to Mario! Looking forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica Service Center.

February 29, 2024

Dealership is clean and the sales advisors are knowledgeable, helpful and well informed. I highly recommend them for any future purchase! More

by mdwaresmgmt
Recommend Dealer
Yes
Employees Worked With
Kenneth Kibanga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat Marenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! Looking forward to servicing you again in the future! .

February 28, 2024

It’s more about Armando for me than the repair shop. He handles everything with ease and professionalism. Makes it super nice. More

by nicole69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Jaguar Land Rover Santa Monica responded

Hi Nicole, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had ana amazing servicing experience with us! I will be passing the kind message along to Armando! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

February 28, 2024

Performed awesome inspection in timely manner, and was provided all the details needed when asked, punctual More

by SALGUEROKEVIN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing servicing experience with us! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

February 26, 2024

Best service by Jorge prompt and honest communication was great car was ready and he confirmed that everything was done More

by susanpark_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Jaguar Land Rover Santa Monica responded

Hi Susan, thank you so much for taking the time to give us feedback! We are pleased to hear that you had a smooth servicing experience with us! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

February 25, 2024

Cameron and George are very Professional Everyone was super nice and down to earth. No pressures. We received an awesome service and purchase experience. More

by haigannatalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron and George
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Feb 27, 2024 -

Jaguar Land Rover Santa Monica responded

Hi Haigan, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing purchasing experience with us! I will be passing the kind message along to Cameron and Grigor! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.

February 16, 2024

It is so nice to work with Jorge. He always on time and very helpful with all my questions and getting my car to me asap. More

by shannonpeterson1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Jaguar Land Rover Santa Monica responded

Hi Shannon, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing servicing experience with us! I will be passing the kind words along to Jorge Rojas. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

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