Back

Jaguar Land Rover Santa Monica - Service Center

Santa Monica, CA

4.6
331 Reviews

331 Reviews of Jaguar Land Rover Santa Monica - Service Center

Sort by
February 23, 2025

Armando was great. He was so friendly. The job got done right thank you so much. More

by OASISHANDWASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Jorge Rojas at Jaguar Land Rover Santa Monica is a very professional, knowledgeable, helpful and very personable representative of your company. He always makes my visits for car service & repairs a more More

by KWOOWOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for the wonderful feedback! We're thrilled to hear that Jorge Rojas consistently provides a professional, knowledgeable, and personable experience. His commitment to making every service visit pleasant truly reflects the standard we strive for at Jaguar Land Rover Santa Monica. We appreciate your continued trust and look forward to welcoming you back! 🚗✨

February 17, 2025

service bay was quick and efficient. My car was returned to me very quickly and was cleaned as well. More

by GRAYSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Ara and the team there are very professional and friendly. I definitely feel like I was serviced properly. More

by lukmandotson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ara Kharazyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat Marenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Shahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

I have owned Jaguars for almost 10 years. La Brea dealership is closer to me than Sta Monica dealership. It is only because of John Bevardos's expertise and professionalism that I have been More

by MOSTOFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Excellent service, they help me every time my car needs maintenance. Great service and pleasant people. More

by MICHAELORBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for your kind words! We're so glad to hear that our team consistently provides excellent service whenever your car needs maintenance. We appreciate your support and look forward to assisting you again!

January 23, 2025

Service has always been excellent and friendly. Jeff Ascencio and John Bevardos, who have handled my service the past few times, have both been very knowledgable, helpful, and responsive. More

by jeffr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for your kind words! We're thrilled to hear that you've consistently received excellent and friendly service with us. A special shoutout to Jeff Ascencio and John Bevardos for their knowledge, helpfulness, and responsiveness! We appreciate your loyalty and look forward to serving you again.

January 22, 2025

Always a great experience with service. Love the ease of loaner. Not sure why I have to have a minimum word count More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for your feedback! We're so glad to hear you always have a great experience with our service team and that the loaner process is smooth and convenient. We appreciate your support and look forward to your next visit!

January 10, 2025

Wonderful service. Helpful. Brought my car to me. Greatly appreciate it. Definitely would use again More

by natalierafaeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for your kind words! We're so glad you had a wonderful and hassle-free experience with us. Delivering great service—including bringing your car to you—is what we strive for! We appreciate your support and look forward to assisting you again.

December 23, 2024

The leadership is fine what makes the difference is the customer service. I always have the best experience with Armando, he is the best… Armando is friendly and professional at the same time. Very accommo More

by Caroline Guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Jaguar Land Rover Santa Monica responded

Hello, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great experience with us. I will be passing the kind words along to Armando. If you ever need anything, please feel free to reach out. Have a great day!