Jaguar Land Rover Santa Monica - Service Center

Really quick, helpful and kind. Adapted to me needing most info on text rather than calls as I was working through most of the time we needed to source the car. Adapted to me needing most info on text rather than calls as I was working through most of the time we needed to source the car. More

Great Service at Jaguar Land Rover - Thanks, Kenny! I had a wonderful experience at the Jaguar Land Rover dealership today, thanks to Kenny. He was incredibly knowledgeable, patient, and took the ti I had a wonderful experience at the Jaguar Land Rover dealership today, thanks to Kenny. He was incredibly knowledgeable, patient, and took the time to answer all my questions. His friendly and professional service made the entire process smooth and enjoyable. I highly recommend working with Kenny if you're visiting the dealership. Great service overall! More

Jorge is wonderful. Always kept me in the loop about my repairs and made sure everything was done. Everyone in this location has been very courteous and friendly. Johnny Always kept me in the loop about my repairs and made sure everything was done. Everyone in this location has been very courteous and friendly. Johnny who checks you in for appointments is always smiling and very friendly as well. The entire staff is wonderful. More

Mario and his team are the best. I recently had my car serviced and was pleased at how organized and efficient they all are. This made the process so much easier. I recently had my car serviced and was pleased at how organized and efficient they all are. This made the process so much easier. More

Armando is the best. Took care of our concerns quickly and efficiently Thank you Armando! Took care of our concerns quickly and efficiently Thank you Armando! More

The dealership is very organized. When we want to check in there are people who welcome me and receive my car and right away. Start the process. This has been a pleasure going to Serv When we want to check in there are people who welcome me and receive my car and right away. Start the process. This has been a pleasure going to Service at this dealership. I am 100% satisfied with the services. Also, my service advisor is 10 out of 10 in doing any service that I have been wanting On my car. More

Wonderful customer service. Everyone is extremely helpful and happy to work at the dealership. The appointment is always a pleasure because this service department is extremely Everyone is extremely helpful and happy to work at the dealership. The appointment is always a pleasure because this service department is extremely responsive and wonderful. My service advisor Mario Garcia has done a great job for the past few years since I had my Range Rover. He goes out of his way to help me and make appointment and advise me on any problem that I have on my car. I will give my service advisor 10 out of 10 for the wonderful service. He has done for me every single time. More

Very disappointed with the service and dishonesty. I brought my Range Rover in under warranty but later denied it and said my headlight would be $5000 to repair and a button on door for clicking safe I brought my Range Rover in under warranty but later denied it and said my headlight would be $5000 to repair and a button on door for clicking safety door lock on would be $750 plus $1000 just to check these items so I either pay $8000 or they can’t sell me a new car and trade mine in. I went to Cerritos Land Rover and had everything taken care of of In a timely manner plus they serviced the car and fixed an engine noise all for less than $2000 and most under warranty. I would suggest Chosing a different dealership than Santa Monica for any assistance. More

I reported damage to my XJL which was incurred during servicing at Jaguar Land Rover Santa Monica by service personnel to Jorge Rojas; am currently awaiting satisfactory resolution of this matter. Res servicing at Jaguar Land Rover Santa Monica by service personnel to Jorge Rojas; am currently awaiting satisfactory resolution of this matter. Respectfully, Ben Eubanks Owner More

Thank you to Mario and his team for such an effortless visit. From scheduling to receiving my car back, the customer service was great! visit. From scheduling to receiving my car back, the customer service was great! More