Jaguar Land Rover Santa Monica - Service Center
Santa Monica, CA
308 Reviews of Jaguar Land Rover Santa Monica - Service Center
The staff is so kind and knowledgeable, and really looks out for your well-being out for your well-being More
I am a customer of Santa Monica Service Department for over 15 y. You always can expect worm welcome from the dedicated staff who providing personalized service in order to meat all customer needs. over 15 y. You always can expect worm welcome from the dedicated staff who providing personalized service in order to meat all customer needs. More
Mario is amazing and always provides the best personalized and attentive service. From scheduling our appointment to updates on the status to pick up. Mario always ensures our experience is seaml personalized and attentive service. From scheduling our appointment to updates on the status to pick up. Mario always ensures our experience is seamless. More
Everyone is responsible at the Santa Monica service department. The guy who takes my car and gives me a rental and it’s all wonderful experience. However, my service advisor Mario is the best service a department. The guy who takes my car and gives me a rental and it’s all wonderful experience. However, my service advisor Mario is the best service advisor I have ever had during all these years that I take my car to all these different dealerships. He is extremely caring and knowledgeable and kind and responsive. I love my experience every time I bring my car for service. Mario is excellent and his services are exceptional!!! More
The service was beyond phenomenal! will definitely recommend this dealer to family and friends. thanks! will definitely recommend this dealer to family and friends. thanks! More
Everyone that works at Land Rover Santa Monica is extremely nice! The sales process was super fast! I love my Range Rover! extremely nice! The sales process was super fast! I love my Range Rover! More
This dealership exceeded all expectations on every front. I highly recommend them. A great experience. I highly recommend them. A great experience. More
Great service, 0 complaints. Everyone was very nice and professional, this is my preferred dealership for service since it’s down the street from my job. Everyone was very nice and professional, this is my preferred dealership for service since it’s down the street from my job. More
The vehicle I was given was not the same as the vehicle being worked on. This is something Land Rover should be able to accommodate, especially when people’s work and lifestyle has to be maintained with th being worked on. This is something Land Rover should be able to accommodate, especially when people’s work and lifestyle has to be maintained with their respective vehicle. What is a standard, routine maintenance check up that is prepaid in my payment it took nearly a week to finish, which is probably only a 2-3 hour job. For a luxury vehicle brand, it’s completely unfathomable how slow and somewhat incompetent the staff and protocols are at this branch. More
Armando is always great to work with, he has very good judgment on repairs and which is needed soonest versus things that can wait. I am happy to work with Armando and have been for many years. judgment on repairs and which is needed soonest versus things that can wait. I am happy to work with Armando and have been for many years. More