Jaguar Land Rover Santa Monica - Service Center

Very pleasant experience at their Service Department! Jorge Rojas was extremely understanding and was thorough with what needed to be performed. He was nice enough to even provide me with a loaner vehi Jorge Rojas was extremely understanding and was thorough with what needed to be performed. He was nice enough to even provide me with a loaner vehicle. During my visit they gave my car a full inspection and made sure that it was serviced with all of the necessary repairs. Thank you again! More

Fast service, friendly, good snacks, water. . Everyone was helpful and friendly . Friendly environment, cleanliness , excellebt . Everyone was helpful and friendly . Friendly environment, cleanliness , excellebt More

Car was there 5 weeks. Understood the first week was waiting for parts, but thereafter variety of excuses that didn’t all ring true. No real apologies nor any concession in Understood the first week was waiting for parts, but thereafter variety of excuses that didn’t all ring true. No real apologies nor any concession in pricing for the inconvenience. Did have use of a loaner which was a good thing. Had asked that everything that would have been done at next service be done and have been getting notices that I need to come in for tire rotation. Very disappointed . More

I brought my 2020 Evoque in for routine maintenance & was greeted quickly and professionally. My concerns were logged, dealt with, & my vehicle returned to me the next day. greeted quickly and professionally. My concerns were logged, dealt with, & my vehicle returned to me the next day. More

John is an excellent service provider. I did not have an excellent experience before dealing with John. I did not have an excellent experience before dealing with John. More

Great service, professional support, flexible loaner policy and fair pricing with honest vehicle assessments on work requirements! policy and fair pricing with honest vehicle assessments on work requirements! More

The service rep who I worked with was excellent. He was very nice and professional. He was very nice and professional. More

Mario is hands down the best service agent I’ve ever worked with over 5 rovers I’ve had worked with over 5 rovers I’ve had More

Armando is very professional, he even call Uber and get me going home ....amazing service . He explain what need to be done , the whole process was painless and I am very please. I have been going to the s me going home ....amazing service . He explain what need to be done , the whole process was painless and I am very please. I have been going to the same service center on Olympic for years and never had any complain , the center is even better now. Even the rental desk for loaners is better now no more enterprise Co , they have their own fleet for loaners , cars are clean and well maintained.... Thank you to the team at service center. More

Kenny and Cameron have been amazing on ALL levels. ... service, delivery , customer service:) great job and very satisfied with sale and post communication and needs thank you 😊 ... service, delivery , customer service:) great job and very satisfied with sale and post communication and needs thank you 😊 More