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Jaguar Land Rover Santa Monica - Service Center

Santa Monica, CA

4.6
320 Reviews

320 Reviews of Jaguar Land Rover Santa Monica - Service Center

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March 21, 2025

Mario was great (as always- very clear on what the repairs entailed, and perfectly set my expectations for the timeline; service couldn’t have been better. More

by fred76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

I was scheduled to take my car in for service. I received my car back in a timely manner and no issues. Overall I received exceptional customer service from Mario and his staff. I keep this servic More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Mario is amazing. He makes sure i have a rental ready and only need to spend about 10 mins at the shop. More

by HABEN.AGOSTINO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I took the car in as the brakes were grinding. The mechanic said we were at 60% and the Rotors were fine. The Mechanic suggested changing out the front brakes for $2150. I said Ok. I picked up More

by jeffmarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ and Rebecca
March 05, 2025

Very good , clean and professional . Armando my service advisor is the best , he always kept me in the loop about my car. More

by SFRAYATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

The Service Department representative, Rus Timerhanov, was very helpful, thorough, and made the process easy and seamless. More

by neil24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rus Timerhanov
February 23, 2025

Jorge Rojas at Jaguar Land Rover Santa Monica is a very professional, knowledgeable, helpful and very personable representative of your company. He always makes my visits for car service & repairs a more More

by KWOOWOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Armando was great. He was so friendly. The job got done right thank you so much. More

by OASISHANDWASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

service bay was quick and efficient. My car was returned to me very quickly and was cleaned as well. More

by GRAYSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Ara and the team there are very professional and friendly. I definitely feel like I was serviced properly. More

by lukmandotson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ara Kharazyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat Marenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Shahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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