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Jaguar Land Rover Santa Monica - Service Center
Santa Monica, CA
324 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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324 Reviews of Jaguar Land Rover Santa Monica - Service Center
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May 10, 2025
John Varvatos is the best service advisor in all of the companies. I have worked with him for years and years and years. He is responsive to my needs. He is fast. He is efficient and he takes good care of companies. I have worked with him for years and years and years. He is responsive to my needs. He is fast. He is efficient and he takes good care of me. This is why I have been to Jaguar Land Rover customer for decades. Lose him maybe lose me lol give him a raise. More
by sgrest
Verified Customer
May 10, 2025
John varvatos is highly qualified and helps me out every time ! Everyone is so nice and get my car back quickly ! We appreciate all there help and hard work time ! Everyone is so nice and get my car back quickly ! We appreciate all there help and hard work More
by SAMANTHA56
Employees Worked With
May 07, 2025
I scheduled my service and as always Mario and his team did a excellent job. Their customer service and attention to detail goes unmatched. Always a pleasure. did a excellent job. Their customer service and attention to detail goes unmatched. Always a pleasure. More
by vanessa
Employees Worked With
May 05, 2025
Always a pleasure to do business here. John is a pleasure to work with!!! The process is always easy. John is a pleasure to work with!!! The process is always easy. More
by PATRICK@ZEDINK.COM
Employees Worked With
May 03, 2025
I had really good experience with the whole team and maria made whole process so smooth maria made whole process so smooth More
by gurpinderhans
Employees Worked With
April 07, 2025
Jorge took great of us. I had a damaged tire and wheel from a run in with a curb. Luckily I had insurance policies for this. Jorge called each company to check and double ch I had a damaged tire and wheel from a run in with a curb. Luckily I had insurance policies for this. Jorge called each company to check and double check my coverage. Unfortunately , the tire coverage had run out BUT I had lots of coverage for wheel restoration. He helped coordinate repairs to both along with a service to my car. In a few days my car was not only running smoothly but it looked brand new with ALL the wheels bright and shiny. I was thrilled and so happy with his professionalism to coordinate what needed to be done. A very big thanks to Jorge.and Jaguar. More
by N.G.DESIGNS
Employees Worked With
March 21, 2025
Mario was great (as always- very clear on what the repairs entailed, and perfectly set my expectations for the timeline; service couldn’t have been better. repairs entailed, and perfectly set my expectations for the timeline; service couldn’t have been better. More
by fred76
Employees Worked With
March 13, 2025
Mario is amazing. He makes sure i have a rental ready and only need to spend about 10 mins at the shop. He makes sure i have a rental ready and only need to spend about 10 mins at the shop. More
by HABEN.AGOSTINO
Employees Worked With
March 13, 2025
I was scheduled to take my car in for service. I received my car back in a timely manner and no issues. Overall I received exceptional customer service from Mario and his staff. I keep this servic I received my car back in a timely manner and no issues. Overall I received exceptional customer service from Mario and his staff. I keep this service department as my main location because the staff is organized, helpful, and professional. More
by vanessa
Employees Worked With
