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Jaguar Land Rover Santa Monica

Santa Monica, CA

4.7
512 Reviews
We opened the doors to Land Rover Santa Monica in 2006. Over our first decade of business we have cemented ourselves as the go-to Land Rover dealer in the Los Angeles region, and we look forward to many more decades of serving our loyal customers. As the only franchised Land Rover dealership in Santa Monica, we believe it’s our duty to uphold the Land Rover reputation for excellence and luxury. As such, we have committed ourselves to providing drivers with a one-stop destination for all their Land Rover needs. We strive to provide our customers with a convenient, comfortable, and high-quality experience every day. We designed every aspect of the Land Rover Santa Monica experience to put you at ease and give you a taste of what you can expect from your Land Rover vehicle. Browse our extensive inventory of Land Rover vehicles while relaxing on your couch. Then, come into our showroom to get a real taste of that Land Rover power and luxury — We provide drivers with off-road tests so they can see how well their future Land Rover truly performs. We’re proud to say we work with our customers to ensure their financial needs are met; we believe everyone should have access to the Land Rover experience. Our certified-pre-owned vehicles promise the same high-quality as other vehicles, and we offer auto financing to ensure luxury is within your reach. Once you have the Land Rover of your dreams, you want to maintain it so you can enjoy it for years to come. Take advantage of our full-service dealership. Schedule repair appointments and order parts online from the comfort of your home. Rest assured that all of our technicians are trained to handle Land Rover vehicles just like yours, and all our parts are certified Land Rover parts. Put simply, we don’t cut corners, and we don’t take shortcuts. Ready to try out your new Land Rover? Call us at (424) 291-4573, fill out our contact form online, or visit our showroom at 3020 Santa Monica Blvd, Santa Monica, CA.
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3020 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 512 reviews

July 01, 2022

Bad service. Needed 3 multi day visits to fix check engine light issue. I went back to bmw More

by leigh3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jefferson Ascencio
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Jaguar Land Rover Santa Monica responded

We regret to see your negative experience with us. We have addressed this with the team and are looking into this matter. We hope to have the opportunity to better serve you in the future. Best Regards, Jaguar Land Rover Santa Monica

June 24, 2022

The team at Jaguar Land Rover were both friendly and professional. The car was exactly what I needed and they took my two vehicle trade-ins as well. Thank you! More

by jeffbizzack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Warnes
Jun 29, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Jeff, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 23, 2022

It was a good experience with sales person, sales manager, financing. I highly recommend this dealership. More

by marisa.neal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Kibanga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Shirvani
Jun 29, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Marisa, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 20, 2022

The staff here are amazing, super friendly and extremely helpful. I really enjoyed my experience! More

by gabrielacarvalho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Shirvani
Jun 22, 2022 -

Jaguar Land Rover Santa Monica responded

HI Garbiela, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 10, 2022

Great Service all around good experience. Would make the four hour drive again to buy from them. More

by davinabergin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Kibanga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alpha Dixon
Jun 23, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Davina, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 08, 2022

The service is great, the staff is professional, but the loaner cars are not thoroughly cleaned. The last Discovery vehicle I had was full of dog/cat hair in the back seat and floor areas. Using a stronge More

by skrybbler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2022

Great experience - concierge service, 5 star and I love the coffee in the waiting area. We won't go to any other Land Rover, especially Encino which is a rat race. More

by kristin9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Kristin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 02, 2022

Excellent service and I always have a good experience taking my Rover here. Especially thanks to John B. who is a top notch advisor!!! More

by HP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Jaguar Land Rover Santa Monica responded

Hi HP, we are very happy to have provided you with such a positive experience! We'll pass your comments along to John B. We hope to be of service to you again in the future. Best wishes, Jaguar Land Rover of Santa Monica Service

June 01, 2022

Always amazing and there to help - Armando is the greatest and always available via text or call. More

by CHRIS@CHICASTACOS.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Chris, we are very happy to have provided you with such a positive experience! We will be sure to pass your comments along to Armando. Please don't hesitate to reach out to us if there's anything more we can do!

June 01, 2022

Service team was difficult to reach - multiple days between callbacks. Original service rep was asked to call me back and then vanished - had to get connected with a different service rep entirely. At More

by evanscm2
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Noted in comments, don't remember all names
Jun 23, 2022 -

Jaguar Land Rover Santa Monica responded

We regret to see these sentiments, that does not meet our standards and we'll address it with the team immediately. If there's anything we can do to turn this experience around for you, please feel free to reach out to us directly at marketing@jlrsm.com. We're always working on improving and your feedback is important to us.

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