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Jaguar Land Rover Sacramento - Service Center
Sacramento, CA
26 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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26 Reviews of Jaguar Land Rover Sacramento - Service Center
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May 26, 2023
Taylor was great. Kept me up to date through the whole process. Thank you, Taylor. Kept me up to date through the whole process. Thank you, Taylor. More
by EVERYBODYLOVESLEELO
Verified Customer
May 25, 2023
Very friendly and helpful staff ! Steven went above and beyond to explain details of my car and issues! Kept an open like of communication and very resourceful! Thank you Steven M. :) Steven went above and beyond to explain details of my car and issues! Kept an open like of communication and very resourceful! Thank you Steven M. :) More
by cesilia valdovinos
May 24, 2023
excellent always good in every thing staff is very nice take care of everything good atmosphere i highly recommend take care of everything good atmosphere i highly recommend More
by JAGGUDEEPA123
May 19, 2023
If there were an award for being the Ace of the Base, three people at Sac Jag would qualify.....Dr. Otto, Dr. Curtiss, and Dr. Mike. three people at Sac Jag would qualify.....Dr. Otto, Dr. Curtiss, and Dr. Mike. More
by WHMPILOT
Employees Worked With
December 11, 2017
IF YOU WANT TO FEEL LIKE YOUR BOTHERING THEM THIS IS PERFECT Don't trust the positive reviews, they are fake. Love my Land Rover but hate the Neillo dealership, it really doesn't matter which Neillo you go to, Don't trust the positive reviews, they are fake. Love my Land Rover but hate the Neillo dealership, it really doesn't matter which Neillo you go to, you will get the same service. These people make you feel like they are doing YOU a favor. I walked out and ended up buying my vehicle from another Land Rover dealership (awesome) because of the attitude I received from the Fulton ave location. I then needed recalls done and figured I would try their service dept. WORSE. You pull up and no signs to where to go, then you walk in the door to a cubicle where everyone will ignore you. Then the attitude returns. They are put out, no helpful information and god forbid you have a question. I have come to the conclusion that this auto group does not have meeting saying "you need to smile and be helpful" you know, common practice to a dealership or any other business for that matter. I cannot stress enough for you not to waste your time there. I own a high-end vehicle with high-end repair costs I want at least a smile.... More
by RandyC
Employees Worked With
Candy, some service guy who didnt give his name
