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Jaguar Land Rover Sacramento - Service Center
Sacramento, CA
26 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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26 Reviews of Jaguar Land Rover Sacramento - Service Center
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November 23, 2024
The worst service ever, I got my tires changed two years ago never check and now I need my wheel lock key and is gone. Also, when I picked it up the Range Rover was dead the dealer jump started it and I lef ago never check and now I need my wheel lock key and is gone. Also, when I picked it up the Range Rover was dead the dealer jump started it and I left home, a few days later the Range Rover didn't start because it wasn't good when they did a full check point including the battery and everything was green, not even yellow. Their technician didn't do his job. Two months ago I went back to have my jaguar brakes done and they tried to charge me almost $1000.00 dollars over the estimate, I questioned the reason and they found the error trying to charge me for a fifth wheel on a car with 4 wheels. It's very disappointing to get this kind of service from a dealership. DO NOT TAKE YOUR CARS TO NIELLO!! They do not know what they are doing and they are super expensive for that kind of service. More
by rosahernandez11
Employees Worked With
April 09, 2024
Taylor and his team at Land rover Sacramento were extremely fast and efficient at diagnosing a problem. his communication skills and honesty with pricing a huge positive. extremely fast and efficient at diagnosing a problem. his communication skills and honesty with pricing a huge positive. More
by greg
Employees Worked With
March 17, 2024
Do not trust. They do not back what they say after sale. Lack of honesty. They do not back what they say after sale. Lack of honesty. More
by Gregrayorrgregrayorr@aol.com
June 16, 2023
On my first visit to this dealership, I was immediately impressed with the quality of service and the cleanliness of the facility despite the construction. I felt like I had a white glove treatment when t impressed with the quality of service and the cleanliness of the facility despite the construction. I felt like I had a white glove treatment when the minute I entered the building. I was getting a hitch installed for my Range Rover Sport, and I knew about the pricing upfront and no hidden charges. I’ve owned several luxury brands ranging from Lexus, BMW, and Mercedes, and the team at Niello JLR went above and beyond. Steven Munoz was my direct contact for the drop-off, and I feel I received 5-star service! Other luxury brands take note! When you received this kind of service in the service department, it’s highly likely you’ll return for future visits! More
by EMELVIN26
Verified CustomerEmployees Worked With
Steven Munoz
June 15, 2023
Great customer and professional service in working with my service advisor Taylor, who would be always available to answer any questions that I may have regarding the process and service. my service advisor Taylor, who would be always available to answer any questions that I may have regarding the process and service. More
by shanellwhite
Employees Worked With
Taylor Otto
June 11, 2023
Taylor and Demi are standouts! They keep their promises and commitments and they perform above and beyond any expectations. You will not be disappointed! They keep their promises and commitments and they perform above and beyond any expectations. You will not be disappointed! More
by Shaun Alston
June 10, 2023
Attended to all my needs in detail. No wait time. Special shout out to Steven Munoz, my service agent for an outstanding job in making sure I have an wonderful experience under his ca No wait time. Special shout out to Steven Munoz, my service agent for an outstanding job in making sure I have an wonderful experience under his care. Thank you Steven. More
by rdacanay67
Employees Worked With
Steven Munoz
