Jaguar Land Rover Sacramento - Service Center

The worst service ever, I got my tires changed two years ago never check and now I need my wheel lock key and is gone. Also, when I picked it up the Range Rover was dead the dealer jump started it and I lef ago never check and now I need my wheel lock key and is gone. Also, when I picked it up the Range Rover was dead the dealer jump started it and I left home, a few days later the Range Rover didn't start because it wasn't good when they did a full check point including the battery and everything was green, not even yellow. Their technician didn't do his job. Two months ago I went back to have my jaguar brakes done and they tried to charge me almost $1000.00 dollars over the estimate, I questioned the reason and they found the error trying to charge me for a fifth wheel on a car with 4 wheels. It's very disappointing to get this kind of service from a dealership. DO NOT TAKE YOUR CARS TO NIELLO!! They do not know what they are doing and they are super expensive for that kind of service. More

Taylor and his team at Land rover Sacramento were extremely fast and efficient at diagnosing a problem. his communication skills and honesty with pricing a huge positive. extremely fast and efficient at diagnosing a problem. his communication skills and honesty with pricing a huge positive. More

Do not trust. They do not back what they say after sale. Lack of honesty. They do not back what they say after sale. Lack of honesty. More

On my first visit to this dealership, I was immediately impressed with the quality of service and the cleanliness of the facility despite the construction. I felt like I had a white glove treatment when t impressed with the quality of service and the cleanliness of the facility despite the construction. I felt like I had a white glove treatment when the minute I entered the building. I was getting a hitch installed for my Range Rover Sport, and I knew about the pricing upfront and no hidden charges. I’ve owned several luxury brands ranging from Lexus, BMW, and Mercedes, and the team at Niello JLR went above and beyond. Steven Munoz was my direct contact for the drop-off, and I feel I received 5-star service! Other luxury brands take note! When you received this kind of service in the service department, it’s highly likely you’ll return for future visits! More

Great customer and professional service in working with my service advisor Taylor, who would be always available to answer any questions that I may have regarding the process and service. my service advisor Taylor, who would be always available to answer any questions that I may have regarding the process and service. More

Steven did amazing job for helping and do all of my paperwork done and communicating the status of the repairs paperwork done and communicating the status of the repairs More

Taylor and Demi are standouts! They keep their promises and commitments and they perform above and beyond any expectations. You will not be disappointed! They keep their promises and commitments and they perform above and beyond any expectations. You will not be disappointed! More

Fast and easy access to the service department and car was ready exactly when promised. Everyone was very accommodating. was ready exactly when promised. Everyone was very accommodating. More

The Sacramento dealership doesn't make Clayton, Clayton makes the dealership a great and unique experience. Thanks. makes the dealership a great and unique experience. Thanks. More

Attended to all my needs in detail. No wait time. Special shout out to Steven Munoz, my service agent for an outstanding job in making sure I have an wonderful experience under his ca No wait time. Special shout out to Steven Munoz, my service agent for an outstanding job in making sure I have an wonderful experience under his care. Thank you Steven. More