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Jaguar Land Rover Riverside - Service Center

Riverside, CA

4.7
354 Reviews

354 Reviews of Jaguar Land Rover Riverside - Service Center

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July 05, 2024

Extremely poor performance to diagnose the problems, I sill have a problem with the Jaguar, every time your push the park bottom car goes on shut off mode, Lights on dash board still acting weird on and More

by mhawatelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Yates
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

I'm truly sorry to hear about the ongoing issues with your Jaguar. It’s important to us that your vehicle is running smoothly and that all concerns are addressed promptly. Please reach out directly to our service team at Jaguar Land Rover Riverside so we can schedule a follow-up appointment and ensure a thorough diagnosis and resolution of the problems you're experiencing. Your satisfaction is our priority, and we want to make sure your vehicle is performing at its best. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve these issues.

July 05, 2024

My dealing with the sales person Greg Suzuki was outstanding; the dealership covered all the nuances of the infotainment center with my wife & I at oir home last week. More

by KKOLODZIK
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your feedback! We’re thrilled to hear that Greg Suzuki provided outstanding service and that the dealership went above and beyond by covering all the details of the infotainment center at your home. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again!

June 30, 2024

Very professional and easy to work with, Finished the job in less time than originally planned. More

by JTERANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for the great feedback! We’re pleased to hear that you found our team professional and efficient. If you have any more needs or questions in the future, don’t hesitate to reach out.

June 23, 2024

Great customer services, they explain everything they are going to do to my vehicle in detail. More

by DPADILLA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

They always take good care of me. I would definitely come back to them for service More

by HNGUYEN909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

No one likes taking they’re car to the shop, but since I had too it was nice to get a great service ad a nice person to talk and text to about you’re car while it was there, I loved picking up my car all ni More

by Erika S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Dang
June 18, 2024

Been taking my car in for service do to getting a coolant low sign. This is the second time for similar issues. I was told there was a leak and that it was fixed. Brought it in again and again another coolan More

by Lulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan
June 17, 2024

low battery warning reported to the dealer. Navigation system not operating properly. service appointment scheduled initial dealer battery test failed dealer did 2 more battery tests a More

by santanaj1
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Yates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Espinosa
June 16, 2024

The service was impeccable. Morgan kept me updated every step ofnthe way. Best service experience I have ever had. More

by aalyuzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

I love the efficient, effortless service provided by Morgan. I’ve never had any issues! More

by JASMINE.D.WILSON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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5
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