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Jaguar Land Rover Riverside - Service Center

Riverside, CA

4.7
354 Reviews
Call Service Center (877) 841-6324

354 Reviews of Jaguar Land Rover Riverside - Service Center

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August 03, 2024

I did really like the service at the Riverside Ontario dealer the one on 91 freeway a feel better bives More

by SPARKLEUNLIMITED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Hi, Thank you for sharing your feedback! We're glad to hear you had a positive experience with the Riverside Ontario dealer and felt well taken care of. If there's anything specific you enjoyed or any suggestions for improvement, please let us know. We're always here to help and ensure you have the best experience possible. Best regards, The Jaguar Land Rover Riverside Team

August 03, 2024

Aaron and the sales staff were accommodating and professional. Made the transaction easy as it should be! More

by richardhpeltz
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rawlins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your kind words! We’re thrilled to hear that Aaron and our sales staff made your transaction smooth and hassle-free. We strive to provide top-notch service, and it’s great to know we met your expectations. If you need anything else or have any questions, please don’t hesitate to reach out.

August 01, 2024

Excelente el servicio que me dieron fueron muy amable desde que llegué gracias por sus servicios More

by MONICACABRRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan carrillo
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

¡Hola! Muchas gracias por tus amables palabras. Nos alegra saber que tu experiencia con nosotros fue excelente y que nuestro equipo te brindó un servicio amable desde tu llegada. Si necesitas algo más o tienes alguna pregunta, no dudes en contactarnos. Saludos cordiales, El equipo de Jaguar Land Rover Riverside

July 31, 2024

I never mind waiting for my car. The staff are verynice. The dealership is very clean and inviting. I feel very special everyone I'm there. More

by wilson0521
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your wonderful feedback! We're thrilled to hear that you enjoy your visits to our dealership and that our staff and environment contribute to a positive experience. It's our goal to make every visit as comfortable and special as possible. We look forward to seeing you again soon!

July 27, 2024

Jaguar Riverside has always provided excellent customer service, going above & beyond any dealership I’ve ever dealt with. Erin Dang (service rep) treats me so well I actually look forward to bringing my v More

by Dogmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Dang
Report | Print
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your outstanding review! We're delighted to hear that Jaguar Riverside consistently exceeds your expectations and that Erin Dang has made your service experiences so positive. We truly appreciate your recommendation and look forward to continuing to provide you with exceptional service.

July 26, 2024

My service was awesome! Morgan was very patient he took the time to make sure I understood the recommendation’s that was suggested for my car even though I was stressed and More

by LATASHAINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Report | Print
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Morgan provided such excellent and patient service, helping you feel at ease despite your stress. Your kind words mean a lot to us, and we're grateful for the time you took to express your appreciation. We're here for you anytime, and we look forward to assisting you again in the future!

July 26, 2024

Morgan the service advisor listened to my concerns and worked diligently to resolve the matter. More

by dbae123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Conde
Report | Print
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your feedback! We're pleased to hear that Morgan, our service advisor, listened to your concerns and worked diligently to address them. Providing attentive and effective service is our top priority, and we're glad to know Morgan met those expectations. If you have any further needs or questions, please don't hesitate to reach out.

July 25, 2024

ALWAYS EXCELLENT CUSTOMER SERVICE AND A PLEASURE TO DEAL WITH EVERYONE AT THIS LOCATION. I WOULD HIGHLY RECOMEND THIS SPOT TO ANYONE!! More

by JOSH@DEBELECTRIC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your glowing review, Josh! We’re delighted to hear that you consistently receive excellent customer service and have a pleasure dealing with everyone at our location. Your recommendation means a lot to us. We look forward to serving you again in the future!

July 19, 2024

Pedro and Ryan were fantastic. They helped me out through the entire process. I originally ordered a Defender 110 X in April with scheduled delivery in August. I found a V8 Carpath More

by WDPRICE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Patlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kim, Sales and Steven Morales, Finance Manager
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your wonderful feedback! We're thrilled to hear that Pedro, Ryan, Scott, and Steven made your experience exceptional from start to finish. It’s great to know that you enjoyed the service and your new V8 Carpathian. We appreciate your high recommendation and look forward to assisting you in the future. Thank you again for choosing JLR Riverside!

July 12, 2024

Nancy took excellent care and has wonderful attention to detail. She was responsive and helpful and made the experience very positive. More

by MELANIE.ALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Rasic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for sharing your positive experience! We're delighted to hear that Nancy's attention to detail and responsiveness made your experience so enjoyable. We'll be sure to pass along your kind words to her. If you need anything else in the future, don’t hesitate to reach out!

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