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Jaguar Land Rover Riverside - Service Center

Riverside, CA

4.7
354 Reviews
Call Service Center (877) 841-6324

354 Reviews of Jaguar Land Rover Riverside - Service Center

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December 20, 2023

this was my first time into this service department Ivan Carrillo is very polite and courteous he got me in and out very quick ordered me a ride home and service area was very clean as well as the waiting a More

by SUSAN_MIKHAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Carrillo
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Jan 23, 2024 -

Jaguar Land Rover Riverside responded

Thank you for choosing our service department, Susan! We're glad Ivan Carrillo provided polite and courteous service, getting you in and out quickly. We appreciate your feedback on the cleanliness of our service and waiting areas. If you ever need anything please don't hesitate to reach out!

December 20, 2023

Great service and also thank you for fixing my car! I really appreciate it! I will be back soon! More

by ajeeaonnaglover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Jaguar Land Rover Riverside responded

We're delighted to hear that you had great service, and we appreciate your gratitude for fixing your car. We look forward to serving you again soon!

December 20, 2023

They understood my concern, and gave my vehicle high priority. They saved a lot of money on a new part that I needed. More

by REBOLSTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Patlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sturgis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Jaguar Land Rover Riverside responded

We're pleased to have understood your concern and given your vehicle high priority. Saving you money on a new part is always a win! Thank you for choosing us for your service needs.

December 19, 2023

Excellent service and Ivan was so good Next service I prefer to get more discount More

by SARABITAR91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Carrillo
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Jan 23, 2024 -

Jaguar Land Rover Riverside responded

We're pleased to hear about your excellent service experience with Ivan. We value your feedback, and we'll do our best to accommodate your preferences for the next service. Thank you for choosing Jaguar Land Rover Riverside!

December 17, 2023

Always good service here. Ive been working with Ivan for many years. Quick and reliable More

by JOEYRBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Report | Print
Jan 23, 2024 -

Jaguar Land Rover Riverside responded

Thank you for being a loyal customer! We appreciate your positive feedback about the quick and reliable service you've received over the years with Ivan. It's our pleasure to serve you at Jaguar Land Rover Riverside.

December 16, 2023

After paying 9,500 I need to return my car because it is making a noise. I’m very disappointed with Jaguar because they Do Not stand behind there products. More

by Kidz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The young lady was very nice.
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Jan 23, 2024 -

Jaguar Land Rover Riverside responded

We apologize for any inconvenience you've experienced. Our team is here to address your concerns and ensure your satisfaction. Please reach out to us so we can assist you further.

December 16, 2023

Fantastic service from the entire staff particularly Ivan extremely helpful dealership and employees I shall continue to support this establishment More

by robertlorenzo777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shariq Maurier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rawlins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hildebrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan in service , Marat Pashkevich
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Jan 23, 2024 -

Jaguar Land Rover Riverside responded

We appreciate your kind words! It's fantastic to hear that Ivan and the entire staff provided you with fantastic service. Thank you for your support and choosing our dealership.

December 15, 2023

Nice people. I will go back. Service department does a great job. I have no complaints. More

by VICVIC010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Carrillo
Report | Print
Jan 23, 2024 -

Jaguar Land Rover Riverside responded

We appreciate your kind words! It's wonderful to hear that you found our team nice, and we're glad to know you'll be returning. Thank you for choosing our service department. We look forward to seeing you again.

December 14, 2023

Amazing Experience 👌 Since the initial conversation with Albert everything moved along perfectly he’s very professional and all around nice guy both him and his colleagues at the dealership where great More

by NYSEKD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Van Der Heast
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Jaguar Land Rover Riverside responded

We're delighted to hear about your amazing experience! Albert and the team appreciate your recognition of their professionalism and friendliness. Making your new Defender lease easy and delivering it to your home was our pleasure. Thank you for making us your go-to LR dealership!

December 14, 2023

The service department and especially Mark Espinoza are the best.,. Period. Always professional, always thoughtful about the customer and timely More

by petervillegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Espinoza
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Jan 23, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your kind words about our service department and Mark Espinoza! We're thrilled to hear that you find them the best. Your satisfaction is our priority, and we appreciate your loyalty to Jaguar Land Rover Riverside.

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