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Jaguar Land Rover Riverside - Service Center

Riverside, CA

4.7
354 Reviews

354 Reviews of Jaguar Land Rover Riverside - Service Center

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December 24, 2023

Professional, efficient and easy. Just what you want in a new car transaction. They honored their quoted costs and delivered as promised. More

by ROBERT.N.MOHR
Recommend Dealer
Yes
Employees Worked With
Jeff Rawlins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sturgis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Professional, efficient, and easy transactions are what we aim for. We're glad to hear that we honored our quoted costs and delivered as promised. Thank you for choosing Jaguar Land Rover Riverside.

December 23, 2023

Service was excellent. From the service writer to the receptionist.,Everything went smooth. The dealership is beautiful! More

by DRSALGAROFALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Excellent service is what we strive for, and we're glad everything went smoothly. Thank you for your kind words about our beautiful dealership at Jaguar Land Rover Riverside.

December 23, 2023

I have the best service advisor in Ivan Carillo. I use to avoid taking my Range Rover to dealer service but once I tried Land Rover Riverside and found a service advisor with his team of great mec More

by PAULTECSON8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IVAN CARILLO
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Ivan Carillo and our team appreciate your kind words. Trust is essential, and we're honored to be your choice for Range Rover service. Thank you for choosing Jaguar Land Rover Riverside.

December 23, 2023

Always great customer service from everyone there. Great communication on giving updates on my vehicle while it is getting worked on. More

by edwinesteron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Carrillo
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your appreciation of our great customer service and communication. Keeping you updated on your vehicle's progress is important to us at Jaguar Land Rover Riverside.

December 22, 2023

Land rover riverside service center never disappoints. Always great customer service and always efficient with getting the service done. More

by VINCENRACHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Carillo
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your kind words about our service center. Providing great customer service and efficient service are our priorities at Jaguar Land Rover Riverside.

December 22, 2023

It was a good experience! Professional service They gave a me a loaner car for the days my car was in for service. Thank You Morgan! More

by CTAISTEPHANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Conte
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

We're pleased to hear that you had a good experience with professional service and a loaner car. Morgan and our team appreciate your feedback. Thank you for choosing Jaguar Land Rover Riverside.

December 21, 2023

Excellent service Outgoing friendly Great follow-up Explanation on work done was concise Explanation on replacement of tires at 21,000 was satisfactory but discouraging More

by WAIKOKOJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Dang
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

We appreciate your feedback on our excellent service, friendly approach, and great follow-up. While the explanation on tire replacement may be discouraging, we're here to provide the best service possible at Jaguar Land Rover Riverside.

December 21, 2023

Everything was up close and personal, know wait time on the diagnosis the service manager was prompt and attended all my needs with no hesitation and kept me inform of what was going on. Thank you Morg More

by denzell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shariq Maurier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rawlins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hildebrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marat Pashkevich
Jan 23, 2024 -

Jaguar Land Rover Riverside responded

We appreciate your positive feedback! It's great to know that everything was up close and personal, with no wait time on the diagnosis. Our service manager was prompt, attending to all your needs and keeping you informed throughout the process.

December 21, 2023

Service was excellent as usual. I was not serviced by Ivan but by another gentlemen who was just as efficient. My experiences here are always impeccable. More

by DAE4NIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Jaguar Land Rover Riverside responded

Thank you for choosing us for your service needs! We're glad to hear that your experience, even with a different service advisor, was excellent and impeccable. Your satisfaction is our priority

December 21, 2023

They are always nice and helpful. Very friendly and I will definitely be back if needed. More

by CARLY.COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Jaguar Land Rover Riverside responded

We're grateful for your kind words! It's wonderful to hear that our team was nice, helpful, and friendly. We look forward to welcoming you back whenever you need assistance.

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