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Jaguar Land Rover Riverside - Service Center

Riverside, CA

4.7
354 Reviews
Call Service Center (877) 841-6324

354 Reviews of Jaguar Land Rover Riverside - Service Center

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January 05, 2024

Great service and fast to get the key fob programmed. Service rep was very efficient. More

by RANDY9665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Jaguar Land Rover Riverside responded

We're pleased to hear that you had a great service experience, and our team efficiently programmed your key fob. Thank you for acknowledging our service rep's efficiency at Jaguar Land Rover Riverside.

January 04, 2024

Team efficiently diagnosed the issue with the trunk and addressed each of my concerns with detailed information. Thank you a thorough job. More

by MARICELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
Report | Print
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Addressing your concerns with detailed information is what we aim for. We're glad our team efficiently diagnosed the issue with the trunk and provided a thorough job. Thank you for choosing Jaguar Land Rover Riverside.

January 04, 2024

I love working with Ivan, never feel like I'm getting the "hard sell" or the "add-on push" that service writers at other agencies tend to apply. Been a customer here for many years, look forward to many mor More

by DARRYL.ROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Carrillo
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Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Thank you for being a loyal customer! We're glad you enjoy working with Ivan and that you never feel pressured. Your trust in our service means the world to us, and we look forward to serving you for many more years at Jaguar Land Rover Riverside.

January 04, 2024

Very nice people and service. Cannot be any happier. Thank you thank you thank you More

by krisaquino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Your happiness as a customer brings us joy! We appreciate your kind words about our people and service. Thank you, thank you, thank you for choosing Jaguar Land Rover Riverside!

January 03, 2024

Ivan is the best service writer. He is very thorough and a great communicator. Thank you More

by JEWELAUTOSALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan
Report | Print
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

We appreciate your kind words about Ivan! Providing thorough and clear communication is his priority, and we're grateful for your acknowledgment. Thank you for choosing Jaguar Land Rover Riverside.

January 01, 2024

Very, very, very, very, good service, Very nice employees. Could not be happier with them. More

by ESTHER.CLARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Your happiness is our priority! We're pleased to hear that you had a very good service experience and found our employees to be nice. Thank you for choosing Jaguar Land Rover Riverside.

December 31, 2023

Great service and great turnaround. Quality facility and quality people. Ivan was great to work with More

by WRLAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Carrillo was my service rep and did a great job
Report | Print
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Great service and turnaround are our goals, and we're delighted to hear about your positive experience. Quality facility and people are what we aim for at Jaguar Land Rover Riverside. Thank you for your kind words about Ivan.

December 31, 2023

Realy easy and clear explain my services. Good communication and fast finish for pick up. Thank you. More

by ivett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Easy and clear explanations are key to a positive service experience. We're glad you found our communication good and the service fast. Thank you for choosing Jaguar Land Rover Riverside.

December 31, 2023

Ivan is personal and knowledgeable and takes his time with customers. I would not buy another car from Jaguar if Ivan wasn't there. He makes service what everyone expects it should be. He is the high s More

by TAL.SIGLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brooks
Report | Print
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Ivan is grateful for your kind words. Personal and knowledgeable service is what we strive for, and we're honored to set a high standard for your expectations. Thank you for making Jaguar Land Rover Riverside your choice.

December 30, 2023

Booking the appointment was easy, my service advisor was Ivan he got me in and out pretty quick and got the job done in one day. More

by sopheaptang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Report | Print
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

We're glad to hear that booking your appointment was easy and that Ivan got the job done quickly. Your satisfaction with our service is our priority at Jaguar Land Rover Riverside.

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