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Jaguar Land Rover Riverside - Service Center

Riverside, CA

4.7
354 Reviews

354 Reviews of Jaguar Land Rover Riverside - Service Center

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January 15, 2024

Mark is extremely helpful in the service department. He is always ready and willing to help! More

by VICKI.SCHIRNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
Jan 17, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your kind words! We're delighted to hear that Mark in the service department has been extremely helpful. His dedication to customer satisfaction is truly appreciated, and we look forward to continuing to provide top-notch service for you.

January 15, 2024

Great people, service is a little backed up. They make me feel like part of there family. More

by 1221DAVIDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg in sales
Jan 17, 2024 -

Jaguar Land Rover Riverside responded

Grazie for choosing Jaguar Land Rover Riverside! We're glad to have you as part of our family. While we appreciate your understanding of any service delays, we'll continue working to enhance our processes. Your feedback is valuable, and we're here to make your experiences even better.

January 14, 2024

the best dealer in the area in Riverside County, the personal is complete professional and friendly More

by OSCARCUATEPOTZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shariq Maurier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rawlins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hildebrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marat Pashkevich
Jan 17, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your loyalty! We're honored to be considered the best dealer in Riverside County. Our professional and friendly team is committed to delivering exceptional service, and your positive feedback motivates us to continue providing the best for our customers. If you have more to share, we'd love to hear it.

January 11, 2024

I hand an issue with my car right after I got it. They picked up, repaired Nd delivered my car back to me! More

by CANDICEFARHADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant, Nancy
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

We're sorry to hear about the issue with your car, but we're pleased we could address it promptly. Providing pick-up, repair, and delivery services is part of our commitment to customer satisfaction. Thank you for choosing Jaguar Land Rover Riverside!

January 11, 2024

Great peoples and sales ( Dave ) and finance and the entire team I am a happy customer thank you More

by barkhozia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sturgis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Thank you for choosing Jaguar Land Rover Riverside! We're thrilled to hear about your positive experience with Dave, our sales and finance team. Your happiness as a customer means a lot to us, and we appreciate your kind words.

January 11, 2024

El trato del personal fue muy bueno , y me ofrecieron un excelente servicio , muchas gracias More

by Jorge Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iván Carrillo
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Agradecemos sus amables palabras sobre el trato del personal y el excelente servicio. Estamos encantados de haber cumplido con sus expectativas y agradecemos su elección de Jaguar Land Rover Riverside.

January 11, 2024

Great service received, service writer listened to my concerns, had the problem diagnosed, then repaired the vehicle. I enjoyed my experience and would recommend them to others. More

by 945WHITE(Wil)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Conde
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Thank you for choosing Jaguar Land Rover Riverside for your service needs! We're glad our service writer listened to your concerns, diagnosed, and repaired the issue to your satisfaction. Your recommendation is much appreciated.

January 07, 2024

Erin is a great, professional, knowledgeable person at the dealership. He has great customer service skills. Overall, great people and service. Thank you More

by georgesmoussa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Dang from service dept
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Erin and our team are grateful for your kind words. Providing great customer service is our commitment, and we're pleased to know you had an overall positive experience. Thank you for choosing Jaguar Land Rover Riverside.

January 07, 2024

Ivan handled coordinating my repairs. It is such an easy and pleasant experience. When he wasn't available, another associate helped me immediately (I forgot his name). I am a very sat More

by KIMKOSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

We appreciate your feedback on Ivan and the pleasant experience you had coordinating your repairs. Even when he wasn't available, our associates were quick to assist. Thank you for being a very satisfied customer.

January 06, 2024

Very good staff, very good facilities, very knowledgeable staff. They have all type of cars of Land Rover and jaguars. More

by GAUTAM.RITZ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brooks
Jan 22, 2024 -

Jaguar Land Rover Riverside responded

Thank you for appreciating our staff, facilities, and the variety of Land Rover and Jaguar cars we offer. We're committed to providing a knowledgeable and positive experience for our customers at Jaguar Land Rover Riverside.

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