Jaguar Land Rover Riverside - Service Center

My car came in on a tow truck and they immediately had a car available for me. The repair needed was completed very quickly. It was fully charged when I picked it up. car available for me. The repair needed was completed very quickly. It was fully charged when I picked it up. More

This is my favorite dealership. Service department does an excellent job and I would definitely recommend this dealership. Service department does an excellent job and I would definitely recommend this dealership. More

Purchased a pre-owned 2020 LR Discovery last week, and was in the service department on March 4 for a routine Wheel Alignment. Service Advisor Erin Dang was very helpful in coordinating the appointment. I was in the service department on March 4 for a routine Wheel Alignment. Service Advisor Erin Dang was very helpful in coordinating the appointment. I stayed on-site during the appointment, and worked remotely from the customer lounge. The lounge was clean and comfortable. The attendant was very helpful in preparing coffee and snacks while I waited for the service to be completed. Following the appointment, I met with Randy Rates to evaluate the Lug Nuts. Randy did a quick inspection, and had Doug (shop foreman) perform an inspection and replaced the necessary nuts. Also met with Alex (porter) as he was very accommodating in doing a full walk through of the vehicle features and operations. More

We recently needed to take our car to the service center at Jaguar Riverside, and I must say, it was an exceptional experience from start to finish. From the moment we arrived, we were greeted with warmth a at Jaguar Riverside, and I must say, it was an exceptional experience from start to finish. From the moment we arrived, we were greeted with warmth and professionalism that set the tone for the entire visit. Mr. Morgan Conde, clearly is an absolute standout at Jaguar Riverside. His polite demeanor and professional attitude were evident from our very first interaction. We have dealt with him before, and he is our preferred representative at Jaguar Riverside. He exudes a sense of organization and efficiency that immediately puts us at ease. Throughout the process, Mr. Conde was responsive to all of our concerns and desires, ensuring that every aspect of the service was explained, understood, and approved of. Mr. Conde's dedication to providing top-notch customer service represents Jaguar Riverside well. He took the time to thoroughly explain the service process, addressed all of our questions and concerns, and ensured that our car was ready when we arrived. His attention to detail and commitment to excellence is truly commendable. Thanks to Mr. Conde and the entire team at the service center, our concerns about our Jaguar are at ease. Their expertise and professionalism have earned our trust and loyalty, and we wouldn't hesitate to recommend Jaguar Riverside's services to anyone in need of automotive care. More

Albert did an amazing job being our salesman when purchasing our car. He was friendly, kind, communicative, and kept us in the loop at all times. I highly recommend him. purchasing our car. He was friendly, kind, communicative, and kept us in the loop at all times. I highly recommend him. More

My service advisor Mark Espinosa is the best! Thanks to all others behind the scenes. Thanks to all others behind the scenes. More

Excellent customer service and great explanation of all the services being offered to ensure my vehicle is running 100% the services being offered to ensure my vehicle is running 100% More

Great customer service provided by nice staff. I enjoyed the interactions with the service staff. I enjoyed the interactions with the service staff. More

Respectfully of my time, detailed in terms of my service and what to expect. I am pleased with the service. and what to expect. I am pleased with the service. More

The vehicle encountered issues right after I received it, but the dealership has yet to resolve the problems. They casually provided a reason for me to continue driving the problematic car. I am extremely co but the dealership has yet to resolve the problems. They casually provided a reason for me to continue driving the problematic car. I am extremely concerned about the safety of driving under these circumstances. More