Jaguar Land Rover Riverside

Great service. The service department is always friendly and helpful. The problem is addressed and I receive an update in a timely manner. If I need a ride home, a s The service department is always friendly and helpful. The problem is addressed and I receive an update in a timely manner. If I need a ride home, a shuttle service is readily available. More

Winter Service I want to thank Alvarez Jaguar for taking good care of my type, the service advisor Ivan gave me excellent service and made me feel wanted. Thank you I want to thank Alvarez Jaguar for taking good care of my type, the service advisor Ivan gave me excellent service and made me feel wanted. Thank you Ivan for everything. More

Alvarez Jaguar- Great Service you can Trust I am new to Alvarez Jaguar and very picky about who services my F-Type convertible. The few times I have needed a service, I called Ivan Carrillo the I am new to Alvarez Jaguar and very picky about who services my F-Type convertible. The few times I have needed a service, I called Ivan Carrillo the Service Advisor and he always gets me in promptly without a fuss. I stopped by because I thought my sound system had a problem but I explained that in a certain mode only my left speakers will play from RCA jack. I even stopped by without an appointment when a low tire pressure alert came on. Ivan had all my tires checked and properly inflated while I waited. Theemployees are always courteous and friendly. My car is always returned to me washed and vacuumed. I appreciate the trust they have instilled in me that they will pamper my car and provide great service. More

Outstanding Service - I have been going to Alvarez Motors for years beginning when my husband was alive. I had driven Chevy all my life until I sat in the Jaguar X-Type an I have been going to Alvarez Motors for years beginning when my husband was alive. I had driven Chevy all my life until I sat in the Jaguar X-Type and I have been a fan ever since. Not only is the product itself fantastic, but the follow up maintenance and care Alvarez provides it outstanding. Any time I have visited Alvarez, I am treated like their most valued customer and the service and care they give to my car it the very best. I bought my car new in 2005 and to this day it still looks brand new and runs like a top. My husband always loved the Lincolns. My sister is now a Lincoln owner and could not be happier -- both with the product and service. Thank you Ivan and all the crew at Alvarez for continuing service. You truly are the best. Barbara Cooley More

Exceptional Service My F-Pace experienced problems with the infotainment system. After a few "trial and error" visits, Jim L. personally took charge, and through his dog My F-Pace experienced problems with the infotainment system. After a few "trial and error" visits, Jim L. personally took charge, and through his dogged determination, the issue was resolved. I can not thank him and the entire team at Alvarez enough. More

Annual service Had the annual service performed plus some issues voice on Navigation and rear camera intermittent failure. Everything was fixed and the car was wash Had the annual service performed plus some issues voice on Navigation and rear camera intermittent failure. Everything was fixed and the car was washed when returned. I like the customer service focus and relationship with these folks. I have owned Toyota, Porsche and Range Rover. There service was good but the group is much better. It is like family. More

Service Department is Superior In for some extensive service due to a minor accident--hit curb and damaged suspension, wheel and tire. As always, Ivan the Service Manager, took s In for some extensive service due to a minor accident--hit curb and damaged suspension, wheel and tire. As always, Ivan the Service Manager, took such good care of us from arrival to pickup of vehicle the following week. He provided loaner Jaguar and all was good!! There is a difference in dealerships! And even with my daughter's late model Audi, the service experience at Alvarez and with Ivan, is very different than the Audi dealership across the street! Thank you!! BTW, my wife LOVES her Jaguar XF!! More

great very help full in all aspects.knowledgeble of product. would tell my friends of the great work and trust for this dealer ship. service rock. very help full in all aspects.knowledgeble of product. would tell my friends of the great work and trust for this dealer ship. service rock. More

Alvarez Jaguar - The BEST!!! My entire experience from dealing with the Sales Department and then the Service Department has been extremely satisfying. For their customer care, k My entire experience from dealing with the Sales Department and then the Service Department has been extremely satisfying. For their customer care, knowledge and expertise, I recommend this dealership highly!!!! More

I took my jaguar in for service. Dealing with Ivan and the staff is always a fantastic experience. They explain all work up front and they always have a loaner car available fir my co Dealing with Ivan and the staff is always a fantastic experience. They explain all work up front and they always have a loaner car available fir my convenience. More