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Jaguar Land Rover Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.8
488 Reviews
From new and pre-owned sales to parts and service, Land Rover Riverside is dedicated to delivering the ultimate automotive experience. There are many reasons why drivers choose Land Rover Riverside as their preferred dealer. Proudly serving Riverside, Chino Hills, Corona, and surrounding areas, our sales advisors, service technicians, and financing experts are committed to satisfying your every need. Their goal: Addressing all of your needs with the utmost level of respect, care, and attention to detail. We guarantee you’ll find your dream Land Rover at Land Rover Riverside because we offer a wide range of colors, models, and choices. Our inventory encompasses a diverse range of exquisitely designed, high-performance luxury vehicles that is sure to fulfill your wants and needs. From Range Rover, Discovery, Defender, and Evoque we guarantee you’ll find your dream car in our world-class showroom. Our dedication revolves around delivering the utmost assistance and unparalleled service to our valued customers. Guided by passionate and knowledgeable professionals, Land Rover Riverside is the home of passion and exclusivity, creating an unparalleled and distinctive experience just for you. Land Rover Riverside offers a range of competitive financing rates and terms for our extensive selection of new and pre-owned trucks, cars, and SUVs. Visit us today or give us a call to schedule a test drive.
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8051 Auto Drive

Riverside, CA

92504

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Showing 488 reviews

August 17, 2024

Excellent service. Brought my LRD 110 for an oil change & multi point inspection. Ivan set up a Lyft for me as it would be a 2-2.5 hour wait. Defender was ready in less More

by vico.czarniecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your great feedback! We’re thrilled to hear that Ivan ensured a smooth and efficient experience for you. It’s wonderful to know that your Defender was ready ahead of schedule. We appreciate you choosing us for your service needs and look forward to assisting you again in the future!

August 17, 2024

Service understood my needs and the issue was addressed in a timely manner. Time in the shop was better than expected and I was pleased with the quality of the work. More

by djpoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hildebrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your positive feedback! We're glad to hear that our service team understood your needs and addressed the issue promptly. It’s great to know that you were pleased with both the quality of the work and the time it took. We appreciate your business and look forward to serving you again!

August 17, 2024

Recent visit to have ceramic coating applied to my car. The car looks fantastic and the staff at the deal were so nice as I sat and waited for it. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Friedman
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you, Pam, for your kind words! We’re thrilled to hear that your ceramic coating service went so well and that your car looks fantastic. We’re also glad that our team made your wait comfortable. If you need anything else or have any questions in the future, don’t hesitate to reach out. Enjoy the shine of your newly coated car!

August 17, 2024

Pedro was fantastic. Very accommodating, welcoming, and personal. I had a wonderful experience. Scott was great and helped expedite the services. The finance person was More

by FCAMACHO1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Patlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for sharing your feedback, Pedro. We’re delighted to hear that Pedro and Scott provided you with an exceptional experience and that their efforts made a positive impact. We’re sorry to learn that your interaction with the finance person did not meet your expectations. Your experience is important to us, and we’ll address your concerns with the team to ensure a more positive experience in the future. Thank you for bringing this to our attention, and we appreciate your feedback.

August 16, 2024

Courteous, friendly, professional staff. The place is clean and well maintained. Takes too many days to get repairs done and my i-pace was supposed to be fully charged prior to pick up but i More

by JMANNING54
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Erin Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for taking the time to share your feedback with us at Jaguar Land Rover Riverside. We’re pleased to hear that you found our staff courteous, friendly, and professional, and that you appreciated the cleanliness and maintenance of our facility. We also apologize for the inconvenience regarding the delay in repairs and the charging issue with your I-PACE. We take your comments seriously and will work to improve these aspects to better serve you in the future. Thank you for choosing us, and we look forward to the opportunity to provide you with an improved experience next time.

August 16, 2024

Erin was very helpful and pleasant to deal with. He provided a great experience and even expedited my service to make sure we missed traffic on the ride home. More

by ddeforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your feedback! We’re thrilled to hear that Erin provided you with such a great experience and went the extra mile to expedite your service. It’s wonderful to know that you had a pleasant and efficient visit. We appreciate your kind words and look forward to serving you again in the future!

August 16, 2024

Excellent service it only took 2 hours and my car was clean and my service was complete. More

by platinum3367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for the fantastic feedback! We’re delighted to hear that your service experience was smooth and efficient, and that your car was returned in top condition. If you need anything else, don’t hesitate to reach out. We look forward to seeing you again!

August 15, 2024

My service rep Ivan was very helpful. He greeted me at my car and walked me into the office. He explained the service I needed in detail and let me know what to expect. I waited in the s More

by DELASTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rawlins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hildebrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leticia, John Pham
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your kind words! We’re thrilled to hear that Ivan and Letecia provided such a positive experience during your visit to Jaguar Land Rover Riverside. It’s wonderful to know that you were well taken care of and that your car was ready and clean upon pickup. We appreciate your feedback and look forward to welcoming you back for any future needs. Thank you for choosing us!

August 15, 2024

Great experience but I don’t know who Mark Espinoza is. The experience has been easy and comfortable. More

by ANTHONY.BOGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Branson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Espinoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Jaguar Land Rover Riverside responded

Thank you for your feedback, Anthony! We're glad to hear you had a great experience. We’re sorry for any confusion about Mark Espinoza. If you have any further questions or need additional assistance, please let us know. We look forward to serving you again!

August 14, 2024

I was banned from service center simply for asking for clarification about charges I did not agree i consented to. My regular coordinator was not there when picked up my car. Service Director Randy Yat More

by GUYLEEMHUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Yates
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Jaguar Land Rover Riverside responded

I’m truly sorry to hear about your recent experience. This is certainly not reflective of the level of service we strive to provide. Your feedback is important to us, and we take these concerns very seriously. I want to assure you that we will thoroughly review your experience and address this matter with the appropriate team members. Please reach out to our General Manager directly at [insert contact information] to discuss your concerns further and ensure that we address any issues. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this.

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