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Jaguar Land Rover Porsche Volvo Cars of Greenville
Greenville, SC
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Excellent Experience I'd like to express my appreciation to Caitlin for making my car trade experience so easy and smooth. I have purchased many cars throughout my life a I'd like to express my appreciation to Caitlin for making my car trade experience so easy and smooth. I have purchased many cars throughout my life and this was by far the most pleasant car purchasing experience I have ever had. Caitlin provided me with an excellent offer which I couldn't refuse. More
I wanted to express my appreciation to Phil Baloga, Assistant Service Manager, for his warm welcome, kindness and efficiency in getting the repairs done on my Rover last week. He always makes me feel w Assistant Service Manager, for his warm welcome, kindness and efficiency in getting the repairs done on my Rover last week. He always makes me feel welcome and that is a good feeling. Also thanks to the tech(s) who did the repair work; all done with excellence. I would also like to express my appreciation to Akieam McElrath for taking the time to reattach a deflector panel under the bumper, after checking me out with the cashier, in a most efficient manner. All done with new screws and now securely attached. Thank you for your kindness, smile and instant willingness to do this for me. Akieam McElrath and Phil Baloga are perfect examples of the kindness always displayed to customers by employees; they are problem solvers, all done with excellence and a smile! Sincere thanks for a job well done; you both are sincerely appreciated! D King More
Five Star Service Experience with Phil Baloga! I had a service appointment yesterday and the customer service welcome with Phil Baloga and Dean was exceptional. Upon arrival, I was waiting in the d I had a service appointment yesterday and the customer service welcome with Phil Baloga and Dean was exceptional. Upon arrival, I was waiting in the drive thru for a service advisor when Dean and Phil Baloga arrived almost at the same moment. They had handshakes, warm smiles, friendly greetings and we went into Phil's office. Paperwork was already completed and he escorted me to the customer lounge after a brief chat. When the service was complete, Phil came to discuss the work that had been done, Part of the service was an Incontrol touch update; Phil spent time with me in the car demonstrating the changes and teaching me how to navigate the new program. As we talked, Phil so patient with me, (I'm not that tech savvy), I realized what a knowledgeable man he was with every detail of my vehicle. As we talked, I discovered he has worked specifically with Jaguar and Land Rover for many years, and shares the same passion as I do with these two vehicles. His expertise, knowledge and passion with Jaguar and Land Rover are exceptional; what an asset he is to the service department of the dealership. In addition to his vehicle knowledge was his personality; his kindness, smiles, patience, sense of humor were all contagious! He truly was a ray of sunshine and day maker for me! I left with a smile and with such confidence that my vehicle had received the very best of care and service, plus I felt very confident with the new Incontrol Touch update, thanks to Phil. Thank you Phil, you are most appreciated! Look forward to seeing you on my next visit. Dale King Arden, NC More
Great guy and always willing to go the extra mile with his customers. When I’m in the market to buy again Don will be the person I wanna deal with his customers. When I’m in the market to buy again Don will be the person I wanna deal with More
Sobhi was so personable & relatable with knowledge about the vehicles. He listened to what I wanted and did not try to sell me something else. the vehicles. He listened to what I wanted and did not try to sell me something else. More
Sammy was fantastic!!! When I was shopping for a car, a Land Rover was at the bottom of my list. I went to the dealership to look at a Porche. After looking at it, Sammy ask When I was shopping for a car, a Land Rover was at the bottom of my list. I went to the dealership to look at a Porche. After looking at it, Sammy asked me if I considered Land Rover. I hadn't, and he showed me a full size Range Rover. Sammy was very knowledgeable and provided absolutely no pressure. It took over a month for us to make a decision and Sammy definitely went above and beyond to earn my business. I highly recommend him and dealership. They treat you like family! More
Online purchase & Delivery (From Greenville to Charleston) I would like to sincerely thank Volvo of Greenville for meeting my transportation needs while I was trying to get out of a bad lease situation with an I would like to sincerely thank Volvo of Greenville for meeting my transportation needs while I was trying to get out of a bad lease situation with another Volvo Dealership. Without any hesitation, Caitlin offered to help and presented me with a deal that I could not ignore nor refuse. Thereafter, Sobhi took care of all the details and even managed to drive and deliver the car to me on a Sunday morning (even though I live 3 hours away from Greenville)! I received a very practical and thorough in-service about the car and Sobhi drove away with my trade (a 2017 XC60) - just in time for me to attend a social function a few hours later that day in my new car... It was truly a GREAT car buying experience. I must disclose that I was somewhat refractory to the idea of buying a car online without sitting in it at least once. It took an act of faith and I must admit that Caitlin and Sobhi proved my wrong - Online car buying and Home delivery service without the on-site circus and frustration at most dealerships is a very easy and efficient concept. I bought my very first Volvo (2002) XC70 Ocean Race from Volvo of Greenville, they will certainly get my business again when that lease is up. Thank you Catlin and Sobhi Safe driving everyone! More
A very smooth experience with a troubled car! We had multiple problems with the climate control on my wife's Jaguar. After one needed repair that failed to correct the whole interconnected system, We had multiple problems with the climate control on my wife's Jaguar. After one needed repair that failed to correct the whole interconnected system, Jonathan Schaffer took it back, gave us a loaner & worked with the mechanic to diagnose the full system; it was a big job, requiring major disassembly of the interior. The mechanic, Mickey, was thorough and even came out to give me a detailed working description of the system. When we picked up the car, everything was in better shape than it had been since we bought it. Jonathan streamlined the process & we were pleasantly surprised at the final cost! I usually dread having a dealer service my car, but not this time. All of the personnel we dealt with were professional & accommodating - Jonathan in particular. Thanks, guys. More
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Excellent salesman. Ron Klahr knew the car and answered all of our questions. But better than that he is helping after the sale with a feature in the 'comfort package " w Ron Klahr knew the car and answered all of our questions. But better than that he is helping after the sale with a feature in the 'comfort package " we do not understand. I will highly recommend him to my friends and neighbors. More
My sales person Caitlin Sword was Awesome! I’m almost 60 years old and I’ve purchased my share of cars, from Jeeps to Jettas, and Tiguan's! I was dreading buying another car because I have trus I’m almost 60 years old and I’ve purchased my share of cars, from Jeeps to Jettas, and Tiguan's! I was dreading buying another car because I have trust issues and I felt car salesmen take advantage of single women sometimes! Caitlin Sword was my saleslady and believe me when I say she was absolutely wonderful! From The moment I met her till the moment I left she treated me with respect and kindness! She wasn’t pushy and I just knew I could trust her! This was an amazing experience and I’ll never forget her! In all my 60 years she was most Definitely the best! I also loved the dealership! I had my sick little dog with me and they all made us feel special! More