Jaguar Land Rover Porsche Volvo Cars of Greenville

My First Visit to the Service Department I was experiencing a couple of "issues" with my new 2015.5 Volvo XC70 recently. It seemed I couldn't get my outside mirrors to fold, they seemed loose I was experiencing a couple of "issues" with my new 2015.5 Volvo XC70 recently. It seemed I couldn't get my outside mirrors to fold, they seemed loose, and they didn't tilt in Reverse gear. I thought I had programmed them properly,...having programmed them repeatedly,...(at least eight times).....Well, you know when you do the same thing, the same way, and expect a different outcome,...that's the definition of what ???...Anyway, I called the Service Dept. and spoke with Mike Kulia. We arranged an appointment that was convenient for me... Upon arrival at the dealership, I was pleasantly greeted at the door by Mike. He remembered discussing my "issues" previously and gave clarity to my concerns...A loaner car was arranged and I was out the door in minutes...The next day Mike called me, told me the car was ready...Mike arranged for Miguel, a Volvo Technician, to assist me in dealing with those "issues" I had with the mirrors...It seems that my "issues" were a result of operator error !!!..I am very pleased with my experience at Greenville Luxury and will recommend them to my friends... Glenn Turgeon More

My names jeff Mary is amazing with the best customer service I've ever experienced. I'd recommend her to anyone! I'm very pleased with my vehicle and the dealership Mary is amazing with the best customer service I've ever experienced. I'd recommend her to anyone! I'm very pleased with my vehicle and the dealership in general. More

Maggie was wonderful! Maggie did a beautiful job of helping find the right Volvo for me. She was attentive, friendly, and knowledgeable. I appreciate Maggie's help and wo Maggie did a beautiful job of helping find the right Volvo for me. She was attentive, friendly, and knowledgeable. I appreciate Maggie's help and would recommend her to anyone! More

Used Boxster Wayne and Mark made my first automobile internet transaction smooth and easy. The Boxster was bought sight unseen and delivered as advertised and well Wayne and Mark made my first automobile internet transaction smooth and easy. The Boxster was bought sight unseen and delivered as advertised and well maintained. I am very happy with the entire process. More

Great car buying experience Very helpful and knowledgeable staff that sincerely want to get you the exact vehicle you desire. Enormous inventory to choose from and a willingness Very helpful and knowledgeable staff that sincerely want to get you the exact vehicle you desire. Enormous inventory to choose from and a willingness to find exactly what you're looking for whether on site or elsewhere. Also very reasonable working with the customer through the entire process including financially. No pressure to "sell" you a vehicle that doesn't fit your desires and needs making it easily the best and most stress free car buying experience I've ever had. More

"Great Exerience with the service department". We brought our Volvo February - 2014.We had a great experience with Pam and Todd while buying our beautiful Volvo . We live over an Hour away, but be We brought our Volvo February - 2014.We had a great experience with Pam and Todd while buying our beautiful Volvo . We live over an Hour away, but because we had a great experience buying the car with the dealership ,we decided to try the service department ,and WE are So glad we did!!!! Mike Kulla has been so very helpful in everyway,.. .. The service tech's are awesome !!! Everyone in the Service department has been wonderful .... We are so pleased with Mike Kulla and all your service departments !!!!! Great Job !!! More

991 Lease/Purchase Warren made sure that I was ready to move forward before placing my order. He kept me informed about my order status and helped me to get a good deal Warren made sure that I was ready to move forward before placing my order. He kept me informed about my order status and helped me to get a good deal on a 2014 Porsche 991. Warren made the biggest effort to keep my business during the course of the transaction - a much better job than larger Atlanta based dealers. I did keep careful records of the dealer's offer (I think it's essential based on my car buying experiences), and in the end, Warren made sure that my needs were met at delivery. I am quite satisfied with my new car. I will update my review after any service experiences.. More

Wonderful Experience Maryann helped me out when I bought my first Land Rover. I've driven Jeeps for years and went to the Jeep dealership to buy another, wasn't treated we Maryann helped me out when I bought my first Land Rover. I've driven Jeeps for years and went to the Jeep dealership to buy another, wasn't treated well, and ended up at Land Rover. Maryann got me all of the information I needed and was as nice as can be. She let me have my space when I needed it but was there when I needed help. She helped me get the right car for me and stuck with me during the entire buying process. She's even followed up with me since. I would love to work with her again in the future. I've never been treated so well at a car dealership. More

Very friendly and good pricing Todd was very friendly and patient with my husband and I while buying a car. We talked to him over the phone several different times after seeing the Todd was very friendly and patient with my husband and I while buying a car. We talked to him over the phone several different times after seeing the vehicle to make sure we got the best price and to be sure we were getting the right car for us. He had it detailed the morning we came and it looked brand new. I am in love with my new car and I am thankful for Todd and his hard work to help my buying process go so smoothly. More

Truly Exceptional Experience. Thank you, Warren Sterling. Succinctly expressed, my experience at Greenville Luxury was truly exceptional. This was primarily attributed to working with Sales Consultant, Warre Succinctly expressed, my experience at Greenville Luxury was truly exceptional. This was primarily attributed to working with Sales Consultant, Warren Sterling. From the outset and even weeks after taking delivery of my new 2014 XF 3.0, he has been a consummate professional – thoroughly attentive, responsive, courteous, and forthright. I really appreciated his consultative selling approach as he focused on my needs and requests rather than pressure tactics (and questionable hidden agendas) I had experienced while conducting my due diligence with 4 other Jaguar dealerships in the Southeast. Indeed, I forwent doing business locally and travelled 90 miles to Greenville Luxury. Warren makes the client feel like there is no other person more important than him/her. That level of personalization underscored my line of thinking that “I don’t look to do business with the dealership, rather, I look to do business with the person.” Warren Sterling exemplified this notion, and in light of successfully and expediently overcoming a minor hurdle or two, he unequivocally demonstrated that he was serious about earning my business. This impressed me and further made me feel good about the process from negotiation to taking delivery of the vehicle. As an example, Warren drove from Greenville, SC to my residence in Charlotte, NC to pick me up and drive back down to the dealership when my Jaguar had arrived – for no other reason than to make it more convenient for me during this important process. (The car I wanted with my exact vehicle specifications was located and transported from Florida) Moreover, I believe that the numbers in the deal needed to “make sense.” Based on my own homework and previous experience, I found that negotiating with Warren and Pam Tatum (General Manager) was surprisingly flexible and fair. At no point in time, did I feel any games were being played or that I was being up-sold. Not only was this refreshing, but it speaks to the dealership culture and its team. Even a few weeks after I took possession, Warren has continued to foster the relationship by following up and answering my subsequent questions. I have already recommended Warren to colleagues who are in the market for luxury makes. In close, I had a great experience and it wouldn’t have materialized without my working with Warren Sterling. I believe Greenville Luxury is very fortunate to have him on their team. As such, I'll deal with this gentleman again. This is my first Jaguar (I just got out of a Mercedes Benz E350 and a BMW prior to that). If Warren is still at Greenville Luxury when I look for my next Jaguar, I will insist on working with him. If he leaves, then I will buy from the dealership where he lands. That is how good the experience was and how Warren made it so. Thank you, Warren, Pam, and the rest of the team at Greenville Luxury. More