Jaguar Land Rover Parsippany

Transaction was efficient and professional. He knew exactly what I was looking for and delivered in a timely manner. I have worked with Craig before. He's a real pro. exactly what I was looking for and delivered in a timely manner. I have worked with Craig before. He's a real pro. More

Charles Marcconi as our Rep. was excellent. This was our fourth trip to Paul Miller Land Rover before we closeddeal. He was patient and gracious throughout the process. In my opinion Paul Miller is about of fourth trip to Paul Miller Land Rover before we closeddeal. He was patient and gracious throughout the process. In my opinion Paul Miller is about oferring an experience (dream) and building long lasting relationships. Charles represent your company very well. I've purchased 2 cars from you guys in a span of 4 days and will certainly refer all my friends and enemies to you guys. You guys are true professionals. Thank you More

I initially went to the dealership to have my car serviced and once it became evident that my car required more service than I anticipated I choose to consider purchasing a newer model. Mr. Cheret a serviced and once it became evident that my car required more service than I anticipated I choose to consider purchasing a newer model. Mr. Cheret asked me if I needed help and instantly took what is usually a very stressful situation and made it a pleasant, calm and enjoyable one. Never once did it feel that he needed this sale or that he was pressuring me. He made regular conversation, asked a lot of questions, answered all of mine and seemed to really hear my wife and I and address all of our concerns in a way that I have not experienced when purchasing or leasing other vehicles. During the lengthy amount of time we spent with him, my wife and I likely asked him many questions two and three times and each time he calmly responded with honest answers and never once seemed impatient or frustrated. His demeanor and the experience was calming, which is a nice and unusual change from the stereotypical car purchase experience. I even had a very minor issue/question today (a few days after the sale was consummated), about something that he could have tried to remove himself from (as it was not clearly a "sales" issue) and he indicated that if I did require some input from him, he'd be glad to help rather than passing the buck, which many salespeople who have already "sealed the deal" might do. We had a very pleasant experience dealing with both Mr. Cheret and additionally with Tom Giuliano (the business manager) who also spent a lengthy amount of time explaining issues that related to my purchase from Paul Miller Land Rover and with regard to an issue on the service fees for my previous vehicle, and with advice helping me financially in a transaction with my previous extended warranty vendor who is unrelated to Paul Miller and Paul Miller's profits and resulted in no direct gain for him. I highly recommend patronizing Paul Miller Land Rover and Adam Cheret and Tom Giuliano when doing so. N. Ross More

A very positive experience! Mr. Morgan had the paperwork ready and patiently took me through all the car's features. I highly recommend Michael Morgan. ready and patiently took me through all the car's features. I highly recommend Michael Morgan. More

Service took 45 minutes- great! Car wash took 45 minutes as well - not so great. The car wash was not done well either, but at least the repair was done right. Jin was very friendly. as well - not so great. The car wash was not done well either, but at least the repair was done right. Jin was very friendly. More

I would like to express my taughts on a recent purchase of a 2013 Range Rover. My 1st stop was at prestige of paramus where i met a salesman who ran my credit immeditaly tried to sell me a different truck of a 2013 Range Rover. My 1st stop was at prestige of paramus where i met a salesman who ran my credit immeditaly tried to sell me a different truck then what i said i wanted and " would have to ask his manager" the answer to everything. WHAT a JOKE!..... Next stop Paul Miller where i met Mr. Adam Cheret who from first handshake to the final signature made this the best buying experience in my entire life. Professional,Dilligent and very Knowledgeable.With that said i will recommend this dealership to family and co-workers. Thank you Paul Miller and god bless you Mr. Cheret... Jesse Heil More

After months of searching I came across an 06 Subaru Outback on your lot. At first I was reluctant about buying a car out of state being from Pennsylvania, but after getting the gumption to take a ride Outback on your lot. At first I was reluctant about buying a car out of state being from Pennsylvania, but after getting the gumption to take a ride to New Jersey I was not disappointed. I got a great deal on the Subaru and a better deal on my trade in and your knowledgeable staff made the experience painless. I would definitely do it again and will spread the word of your dealership in the Scranton Pa area. More

This is my second car I have bought through Craig and I leased one with him prior to those two purchases. Craig has worked hard for my family and I every time we needed to get a new car. He is reliable a leased one with him prior to those two purchases. Craig has worked hard for my family and I every time we needed to get a new car. He is reliable and dedicated to his job and his customers. I was once again very happy with my experience at Land Rover and I look forward to working with Craig again in a few years! More

Mike G always is the best person to work with. He makes us feel at ease and explains all aspects of the sale, making sure all of our needs are met. us feel at ease and explains all aspects of the sale, making sure all of our needs are met. More

I found a car they had on the internet. I made them an offer based on the paint being in good condition. They told me it had a very small ding on the hood and a few small stone chips. I purchased a ticket offer based on the paint being in good condition. They told me it had a very small ding on the hood and a few small stone chips. I purchased a ticket and flew there to pick it up. The car had two very obvious marks on the rear fender and both sides of the front bumper were badly scraped. I told the sales manager I was very upset that the car had been so badly misrepresented and he said "It's a used car what do you expect" and "I don't care if you buy it or not". What I expected was the truth. I thought I may be to have the marks on the fender polished out and that I could get the bumper repainted for about $500. My cost to get back to the airport and fly back home would have been $650. so I decided to purchase the car and have the work completed. Before posting this review I emailed the general manager and told him what happened and asked him to make it right. He didn't respond. My advice would be to run from this dealership as fast as you can. More