Jaguar Land Rover Parsippany

Great customer service. Friendly and welcoming. I recommend this dealer for sales and service. They are excellent with explaining what services are needed and they walk you through options and cost. recommend this dealer for sales and service. They are excellent with explaining what services are needed and they walk you through options and cost. Overall very accommodating and pleasant. More

Great experience! My sales person Jim P. was always there to answer all of my questions throughout the whole process. No pushy sales tactics, very pleasant to deal with, speedy delivery process as well! Very to answer all of my questions throughout the whole process. No pushy sales tactics, very pleasant to deal with, speedy delivery process as well! Very happy! More

The leasing experience was seamless. Very courteous and helpful in providing several options. It was the easiest process i had all my years of leasing helpful in providing several options. It was the easiest process i had all my years of leasing More

I have a CPO which included services. Due to COVID closure, I was not able to take my car for scheduled service. When i later contacted them, they said corporate is not including it in service. How closure, I was not able to take my car for scheduled service. When i later contacted them, they said corporate is not including it in service. How can i take the car when the service were closed More

I have taken my vehicle to Paul Miller several times and their service has been consistently excellent. They are courteous, professional and bend over backwards to be accommodating. their service has been consistently excellent. They are courteous, professional and bend over backwards to be accommodating. More

I came to Jaguar Parsippany following a disappointing experience with a different local Jaguar dealership. Beginning with the welcoming greeting by the receptionist, our laid-back sales associate Rey , a experience with a different local Jaguar dealership. Beginning with the welcoming greeting by the receptionist, our laid-back sales associate Rey , and the finance manager Jake, you’ll feel like an old friend here. Do you homework and shop your car, then come to Parsippany for your purchase. You won’t be disappointed with their brand new state of the the art facility and professional, courteous staff. More

Terrible follow up on my complaint By not blowing off a client that just paid cash for a car. Paul Miller Jaguar was really friendly when they were taking my money, but when I had quest By not blowing off a client that just paid cash for a car. Paul Miller Jaguar was really friendly when they were taking my money, but when I had questions regarding the condition of my car when it arrived fell on deaf ears. Dennis Devir had me email Gregg Fioretti(GSM) multiple times with NO response. I was then forwarded to Bill Goyea(GM) who is obviously too busy to call. I also went as far to reach out to Paul Miller Jr. via email with no response. this dealership that prides itself on customer service is clearly not up to task if you have a complaint. Anyone interested in my correspondence with them can contact me at pulmocair@aol.com. I had some broken items and they could have easily put this to bed by offering to at least get me the parts at cost, but all of them hid behind Dennis with NO communication. Think twice before going to Jaguar, or Land Rover. Maybe go to their Porsche dealership as they have a customer service rep there. More

sold me a lemon - buyer beware!!! dealer has sold me a lemon vehicle. after 2 weeks the car just shuts off on its own at random intervals. VERY UNSAFE and dangerous. instead of bei dealer has sold me a lemon vehicle. after 2 weeks the car just shuts off on its own at random intervals. VERY UNSAFE and dangerous. instead of being proactive to keep customer happy, salesmen taking zero accountability. in addition, its over 30 days, and i still have not received my license plates after they made up some fake story about address matching, when i clearly presented to them on the states website they were wrong. More

Excellent knowledgeable team that is always there to help. They make purchasing a vehicle an exceptional experience. I have leased several vehicles at Parsippany. Best dealership hands down. help. They make purchasing a vehicle an exceptional experience. I have leased several vehicles at Parsippany. Best dealership hands down. More

Clean and elegant Mike was very helpful on the phone, and then in personify The longe are was very well organized with coffee availablejust for asking then in personify The longe are was very well organized with coffee availablejust for asking More