Jaguar Land Rover Newport Beach

I recently had the pleasure of purchasing a new car at your dealership, and I want to extend my heartfelt thanks to Dana, Anthony, Jenna, and Omar for their outstanding service. From the moment I walked i your dealership, and I want to extend my heartfelt thanks to Dana, Anthony, Jenna, and Omar for their outstanding service. From the moment I walked in, they made the entire car-buying process smooth and enjoyable. Dana was incredibly knowledgeable and patient. She took the time to understand my needs and preferences, guiding me through various options and explaining the features of each car in detail. Her expertise and friendly demeanor made me feel comfortable and confident in my decision. Anthony was equally impressive with his in-depth knowledge of the vehicles. He provided valuable insights into the technical aspects and performance of the cars I was interested in. His attention to detail and willingness to answer all my questions were greatly appreciated. Jenna's customer service skills were top-notch. She was attentive, courteous, and always ready to assist. Whether it was scheduling test drives or handling paperwork, Jenna ensured that everything was done efficiently and with a smile. Her positive attitude made the experience even more pleasant. Omar was instrumental in finalizing the deal. He worked diligently to get me the best financing options and made sure I understood all the terms and conditions. His professionalism and dedication to customer satisfaction were evident throughout the process. Together, Dana, Anthony, Jenna, and Omar created a seamless and enjoyable car-buying experience. Their teamwork, expertise, and exceptional customer service set them apart. I am thrilled with my new car and grateful for their outstanding assistance. Thank you for having such a fantastic team! More

I had an exceptional experience at Land Rover, Newport Beach thanks to Alan, Alexi, Jenna and Dana! They were knowledgeable, patient, and made the entire process smooth and enjoyable. Even my son was ex Beach thanks to Alan, Alexi, Jenna and Dana! They were knowledgeable, patient, and made the entire process smooth and enjoyable. Even my son was excited to receive his own merch bag from Dana! She picked out thoughtful items for us all. The dealership truly lived up to the high standards of Land Rover! Thank you!! More

I want to congratulate Dana, Alan and Omar for making my vehicle purchase experience a pleasant one, stress free and straightforward one. I had been working with Alan to find a specific color vehicle for vehicle purchase experience a pleasant one, stress free and straightforward one. I had been working with Alan to find a specific color vehicle for a couple months. He followed up with me and let me know that a vehicle with similar equipment had arrived. I stopped by and it was certainly the case. I appreciate your help and all of you for a 5 star customer service experience all around. Kudos. More

If you're looking for an stress-free car buying experience with top-notch customer service, I highly recommend Ted Schwartz at Jaguar Land Rover Newport Beach. He, Dana Beyer, Omar Suarez and the r experience with top-notch customer service, I highly recommend Ted Schwartz at Jaguar Land Rover Newport Beach. He, Dana Beyer, Omar Suarez and the rest of the team were amazing. Thank you so much for making this such a memorable and enjoyable experience! More

Sean, Dana, Tim, Kyle and Nathaniel, THANK YOU FOR YOUR WHITE GLOVES SERVICES. I have owned many cars and experienced various dealerships but I do not recall a better sales team than yours. You make Land WHITE GLOVES SERVICES. I have owned many cars and experienced various dealerships but I do not recall a better sales team than yours. You make Land Rover Newport Beach the top dealership ever! Bravo More

5 STARS! !! Hands down. This was my first Range Rover purchase EVER. Our sales rep Jesus was compassionate, professional and made our experience one of the be !! Hands down. This was my first Range Rover purchase EVER. Our sales rep Jesus was compassionate, professional and made our experience one of the best ever. From beginning to end, My husband and I were super impressed with this particular dealership & employees. Valet service as we arrived. An amazing barista made us an incredible coffee while we waited. Jenna... I adore her. Beautiful, knowledgeable and simply an Angel. She assisted me after Jesus. This Dealership literally rolled out the red carpet. More

Traded in our G-Wagen and purchased a Range Rover with less than 35,000 miles on it from this dealership. Within days, the parking camera starts malfunctioning and check engine light comes on. Next, SOS f less than 35,000 miles on it from this dealership. Within days, the parking camera starts malfunctioning and check engine light comes on. Next, SOS functionalities are no longer operational. It seems like they take in cars at near failure, perhaps without inspecting them or concealing the issues if they do. The car we bought was serviced at the same dealership since it was purchased new so they should be aware of these issues. When we justifiably sought accommodations due to the issues manifesting themselves so soon after the purchase, we were essentially told to kick rocks. Our sales associate Alan Hernandez responded to our text message expressing frustration and seeking help with a condescending "thumbs up" emoji, practically mocking us and laughing at our faces. This is beyond poor customer service; it was a malicious response. It is now apparent he was all fake smiles and pleasantries until we signed the paperwork and drove off the lot. Here we were thinking we would be repeat customers and have our family members buy from them... More

I recently purchased a beautiful new Jaguar Sedan here and I couldn't be happier. This is my 3rd new vehicle purchase At Jaguar Newport Beach in the past 4 years. The entire team was friendly and welcomi and I couldn't be happier. This is my 3rd new vehicle purchase At Jaguar Newport Beach in the past 4 years. The entire team was friendly and welcoming but my Sales Agent Jonathan Halliday is truly exceptional! He has become a friend. Never pushy and always polite. He went out of his way to make what seemed like the impossible happen. During my purchase last week I had the pleasure of meeting Client Relations Angel.....Oops! Manager Dana Beyer who came with goodies in tow but most importantly, to make sure I was satisfied and had whatever I needed to make the visit smooth and flawless. I am committed to the brand and the fine staff there in Newport. I love my new sedan and greatly appreciate the time and care given with each purchase. More

My partner and I recently purchased a Range Rover Velar from Land Rover Newport Beach, and the entire experience was exceptional. Dana, Nate, Omar, and Sean were all fantastic—responsive, knowledgeable, an from Land Rover Newport Beach, and the entire experience was exceptional. Dana, Nate, Omar, and Sean were all fantastic—responsive, knowledgeable, and incredibly helpful throughout the entire process. From browsing cars to finalizing financing and paperwork to walking us through the vehicles features, they made everything smooth and stress-free. Customer relations/Dana was especially a delight to work with—attentive, friendly, and made it a memorable experience for us (and our elder dog!). We couldn't be happier with both our new car and the top-notch service we received! More

This honest review is for a hard earned but well deserved 5 stars. Placed an order for a custom build in April 2024. Good communication with Jesus Arellano, my salesman. Got regular updates and on Octobe 5 stars. Placed an order for a custom build in April 2024. Good communication with Jesus Arellano, my salesman. Got regular updates and on October 2nd received the good news - my custom built 2025 Range Rover Sport arrived at the dealership. October 9th, our scheduled pickup day, I was beyond excited especially upon receipt of a text message confirming my car was ready! We drove to the dealership, waited a few minutes, were greeted by Jesus, met the Sales Manager and GM, and from them received the most disappointing, incredible news - the car was no longer there, another salesman removed the “SOLD” sign and sold it to somebody else! Imagine our disbelief and disappointment? We were upset, to put it mildly. We walked out not wanting to listen to anything more they had to say. Tim Sandquist, the Sales Manager, approached us in the car with another apology. He said he would like to make things right and will do everything he can to make it happen. We were too upset to even consider further dealings with them. Told him we’ll think about it and left. He reached out to me 2 days later saying he may have found a solution to the problem. Against the advice of family and friends, I decided to give Tim a second chance because I felt he was sincere and really wanted to make amends. They found a vehicle that is a very close match to my original build plus MORE - it was an AUTOBIOGRAPHY! Unfortunately, upgraded features meant more money also. But Tim made an offer we couldn’t refuse. I knew then my instinct served me well and I made the right decision. Tim delivered on his promise. On the day we picked up “my new car”, we again met Jesus and Tim and was introduced to Dana Beyer, the Client Relations Manager. She was just wonderful. The three of them worked together and went the EXTRA MILE to show us how committed they were in making it up to us. We got VIP treatment and the follow through is impressive. Tim, Jesus, and Dana…thank you for turning a bad situation around and giving it a most satisfying happy ending. I feel like I gained new friends in you. I know it was not an easy task. You definitely earned and deserve these five stars ⭐️⭐️⭐️⭐️⭐️! P.S. Shoutout to Omar also. You’ve been very helpful in introducing me to my new Autobiography’s technical capabilities. More