Jaguar Land Rover Minneapolis - Service Center

Simply excellent Our dealings with the service manager and Ryan S. have been excellent. Their commitment to service and recognition of customer loyalty is why we conti Our dealings with the service manager and Ryan S. have been excellent. Their commitment to service and recognition of customer loyalty is why we continue to do business with them and the rest of the service department. More

Service person was not very attentive. Service person was not very attentive and was rushing on questions asked. This was not the case in my previous visit. Just this service person. Intera Service person was not very attentive and was rushing on questions asked. This was not the case in my previous visit. Just this service person. Interaction with customers needs to be improved. More

Oil change Good customer services assigned person explained what need to be done on the vehicle.He also let me k ow what to be done in the next service Good customer services assigned person explained what need to be done on the vehicle.He also let me k ow what to be done in the next service More

Great communication! Our first experience here was Awesome!! Very helpful, friendly staff and an easy experience, in all! The communication was the best! Everything was Our first experience here was Awesome!! Very helpful, friendly staff and an easy experience, in all! The communication was the best! Everything was explained in great detail. More

Service a this dealership is terrible This is my 3rd bad experience at this dealership. Now it is shame on me for going back. Until competition comes in this market, they will continue t This is my 3rd bad experience at this dealership. Now it is shame on me for going back. Until competition comes in this market, they will continue to get away with extremely poor service. More

Service excellent but expensive Service department was friendly and efficient. Appointment was easy to make online. Work (1 year routine service) was completed on time. Car runs grea Service department was friendly and efficient. Appointment was easy to make online. Work (1 year routine service) was completed on time. Car runs great. The only downside is Land Rover service is very expensive- about $500 which I didn't like but expected. Not much I can do about that if you want to go to a dealer-- which you basically have to do in order to obtain the latest software upgrades. More

sotware repair my second visit to the shop for the same reason, a day later the problem still exist my dash monitor keeps on freezing and don't work they keep updat my second visit to the shop for the same reason, a day later the problem still exist my dash monitor keeps on freezing and don't work they keep updating the software every time and the problem still the same . More

Great Customer Experience We brought our Discovery in for service, were kept informed of the progress and offered a loaner car and my husband loved driving a Jag:)! We brought our Discovery in for service, were kept informed of the progress and offered a loaner car and my husband loved driving a Jag:)! More

Great major mile service Took my 2010 LR2 in for the 90,000 and the work performed was less than quoted by Adam Nelson. The car came back brilliant. Plus, Adam handled the w Took my 2010 LR2 in for the 90,000 and the work performed was less than quoted by Adam Nelson. The car came back brilliant. Plus, Adam handled the warranty work right away. IT was virtually carefree. Finally, the loaner car was great too. More

Mediocre experience with service consultant I have been taking myh husband’s Range Rover here for service for a few years now, the facility is nice, but I did not have a very pleasant service co I have been taking myh husband’s Range Rover here for service for a few years now, the facility is nice, but I did not have a very pleasant service consultant this last visit. He was somewhat abrupt, and not especially discerning to me. It may have been just my perception this day, but it was a less than pleasant experience. More