Jaguar Land Rover Minneapolis - Service Center

Repair The repair was timely and communication was excellent. It was a good but expensive experience. It would be nice to leave my vehicle for a couple days The repair was timely and communication was excellent. It was a good but expensive experience. It would be nice to leave my vehicle for a couple days until arrangements can be made to pick up. Or provide a ride to come and pick up the vehicle. Also if it was possible to have the vehicle picked up for repair would be awesome More

Service The lifetime service of the vehicle for oil changes was very misleading we were sold by our sales man the great thing is we would never pay for an oil The lifetime service of the vehicle for oil changes was very misleading we were sold by our sales man the great thing is we would never pay for an oil change guess what we paid $155 apparently only after 10k miles and all this other xxxxxxxx we felt like we were lied to and sold something holds up my opinion of car sales that I have always had they will tell you anything to sale you a car More

Attentive and timely Why I rated them as to notch? the ease of communication, the quick attention to my questions and the kind and courteous employee experiences I’ve had! Why I rated them as to notch? the ease of communication, the quick attention to my questions and the kind and courteous employee experiences I’ve had! More

Job well done! Adam Nelson in service is always great! I’ve been going to him for years. He is always professional, fast, dependable and personable. He makes it real Adam Nelson in service is always great! I’ve been going to him for years. He is always professional, fast, dependable and personable. He makes it really easy to get service on my Range Rover. More

Pathetic Vehicle in shop for 1 month. Get it back and same issue. Mailed wrong parts, mailed broken parts and was told la d rover takes time to communicate wit Vehicle in shop for 1 month. Get it back and same issue. Mailed wrong parts, mailed broken parts and was told la d rover takes time to communicate with head office. They make it hard to want to purchase another Land Rover vehicle. More

Great service The Land Rover/Jaguar team treated me well and gave me a new auto to use during the appointment. I've used their service since 2013. The Land Rover/Jaguar team treated me well and gave me a new auto to use during the appointment. I've used their service since 2013. More

Awesome! Very accommodating, and professional. We will definitely be bringing our LR2 back when it needs service. They also had a great selection of “loaner” v Very accommodating, and professional. We will definitely be bringing our LR2 back when it needs service. They also had a great selection of “loaner” vehicles to offers. More

Repaired a battery problem The source of the failed battery was discovered and the battery and another part were replaced under warranty. They explained this to me and I was s The source of the failed battery was discovered and the battery and another part were replaced under warranty. They explained this to me and I was satisfied. More

Service visit We had our Range Rover in for service with a difficult to diagnose issue. Jerome made sure we were kept up to date on the progress the service dep We had our Range Rover in for service with a difficult to diagnose issue. Jerome made sure we were kept up to date on the progress the service department was making and that we had a great loaner vehicle to drive. Top notch customer service from Jerome and Land Rover for figuring out the issue and fixing it while under warranty. More

Tune up Had to take my car in last month for some ac issues, took longer than expected to get the car back but the service center wanted to make sure that the Had to take my car in last month for some ac issues, took longer than expected to get the car back but the service center wanted to make sure that the problem was taken care of. Jerome.bauer kept me updated on daily basis. I'm very satisfied with the service they provided and the way they kept in touch with us. Definitely highly recommend this place. Leta More