Jaguar Land Rover Minneapolis - Service Center

Best Customer Service! Each time I have brought a vehicle in for service it was done promptly and perfectly! Nick Sparrow is on top of his game and the service level in non- Each time I have brought a vehicle in for service it was done promptly and perfectly! Nick Sparrow is on top of his game and the service level in non-comparable! Both my cars were detailed here and they did a great job! More

good service our experience at land rover minneapolis has been a good one, but i'd expect that when you buy a luxury vehicle. we had some issues with our vehicle our experience at land rover minneapolis has been a good one, but i'd expect that when you buy a luxury vehicle. we had some issues with our vehicle just after we bought it and the dealer worked to rectify them immediately and at no cost to us. they stepped up and took care of the problems without any hassle or extended negotiation. frankly, i was surprised to have any issues at all considering the price of the vehicle, but lr minneapolis dealt with them promptly and in a courteous way. More

It's fun to pick up a serviced, washed, vacuumed Land Rover! Everyone from the person who met me as I pulled in, to the service person (Mr. Sparrow),who wrote up the requirements, to the person who had my docu Everyone from the person who met me as I pulled in, to the service person (Mr. Sparrow),who wrote up the requirements, to the person who had my documents and completed the bill, and the person who told me where to find my vehicle were very friendly, professionally dressed and approached me with a smile. My car was washed, vacuumed, and looked like new. Your dealership, whether one is looking for a car, or coming for some service is actually enjoyable to visit. My wife and I now both drive certified former service owned Land Rovers. More

Eight years of great service I brought me 2008 XJ in for the 60,000 mile service. As usual, Henre' did a great job of setting the schedule and providing a loaner vehicle. When it I brought me 2008 XJ in for the 60,000 mile service. As usual, Henre' did a great job of setting the schedule and providing a loaner vehicle. When it was fixed the bill was relatively reasonable. This continues to be a great car which I bought new from this dealer. Part of the reason it is still so good is the service I have had over the years. Great people and service. More

Top notch service from beginning to end! This was the best experience having my car serviced. It's a new model for Jaguar and Ryan and the tech staff new what to do and informed me about my This was the best experience having my car serviced. It's a new model for Jaguar and Ryan and the tech staff new what to do and informed me about my car every step of the way.. More

2002 XJ Sport wont start. Had to jump start from relay. 2002 XJ Sport would not start. Had to jump start from the relay(big fuse in the engine compartment). Explained to Jerome who is an excellent service g 2002 XJ Sport would not start. Had to jump start from the relay(big fuse in the engine compartment). Explained to Jerome who is an excellent service guy. After one day of diagnosis, Jerome called stating he needs authorization for a second diagnosis which would cost about 600 dollars. Either the mechanic know nothing about what he is doing or Jerome wanted to scam me. I don't know. For sure, if the mechanic could not find the issue with the first diagnosis, why would he find the issue with the second? And what if he could not find the issue with the second diagnosis, will Jerome charge me for a third diagnosis. Man...I thought Jaguar hires only the best mechanics, I doubted. Gonna have to find another way to fix the car or it will go to the Salvation Army with only around 100000 miles on it. Once again, the service is excellent but the mechanic is a no no. More

Friendly and helpful employees, great service! Service appointment easily made via email, automatic rental (at no charge) provided for, and they were ready for me with smiles on faces when I arrive Service appointment easily made via email, automatic rental (at no charge) provided for, and they were ready for me with smiles on faces when I arrived. They called me as soon as they found something outside of the typical maintenance (time for new tires, rear brakes will need replacement before my next regular check up) to see if I wanted them to do that work now. I couldn't ask for better service. More

50,000 miles service the best experience having my car serviced. was informed as of the progress and was updated of a specific issue [Mouse nest] that had to be taken care the best experience having my car serviced. was informed as of the progress and was updated of a specific issue [Mouse nest] that had to be taken care of. More

Geat service. Booked my Jaguar XKR in for annual service, and found it needed a new battery and rear tires as well. After phoning me to check, Steve organized thing Booked my Jaguar XKR in for annual service, and found it needed a new battery and rear tires as well. After phoning me to check, Steve organized things so that the vehicle was ready and waiting for me at the originally appointed time. Great job and service. Steve is a pleasure to work with. More

Service was excellent Service advisor Nick explained in detail what my schedule service entailed & how long the service scheduled should take. I decided to wait in the lobb Service advisor Nick explained in detail what my schedule service entailed & how long the service scheduled should take. I decided to wait in the lobby. I was very impressed when Floyd, the service manager walked over to me after the service was completed to discuss today's service & then discuss when my next service interval was needed. I feel well taken care of here , More