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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
297 Reviews
Call Service Center (630) 659-1152

297 Reviews of Bill Jacobs Land Rover - Service Center

Sort by
September 08, 2024

Excellent dealership, great service. Everyone is very professional and always pleasant. The service is always perfect. More

by tdheard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone
Report | Print
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

The Service Team was accommodating and efficient in servicing the vehicle and keeping us updated. More

by Swadem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Spencer and Raul ? in Service - 5 stars
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Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Swadem, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

Horrible service. The service area associates have no customer service skills and lack patience, empathy and value More

by Alana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Alana, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (630) 325-9955 so we may assist you in moving forward towards a resolution.

September 06, 2024

Quick, orderly and efficient service. I dealt w/ Mike Mashburn. Covered expectations and had me out of there in moments. Good experience. More

by ncc1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
Report | Print
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We hope you have a great day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

My whole experience from start to finish was excellent . Joe, my service advisor was very knowledgeable and thorough! I’m very happy with the overall service. More

by Fequaranta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rasone
Report | Print
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We hope you have a great day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2024

Responsive and thorough. Excellent customer service. Honest and stand behind their work. Have gone to them for years. More

by THOMAS.PICKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Pesina
Report | Print
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 31, 2024

Jawad always goes above and beyond his service advisor role to accommodate his clients and provide honest advice. He is prompt to respond, and went the extra mile to squeeze me in ASAP when I was nervous More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Report | Print
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Jennifer, we're so glad that we were able to go above and beyond! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Jennifer, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2024

Courteous and efficient. Joe Rossone is great. He is knowledgeable and helpful. Will visit again. More

by elisarhew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rossone
Report | Print
Sep 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Elisar, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

Great job by all. Joe and Dan are wonderful. Thanks! For all the help see you soon. More

by cwegner0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

This dealship is tops see Joe in service great prices great service. I will never go anywhere else. More

by ofranco 1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe R
Report | Print
Aug 29, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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