Bill Jacobs Land Rover - Service Center

keep it up that’s all i can say that will have to do it ! ! More

My service representative was very professional and friendly. He took care of dealing with the warranty company and the dealer lent me a car. friendly. He took care of dealing with the warranty company and the dealer lent me a car. More

Great customer service, friendly, knowledgeable. They made the drop off and pick up of my vehicle smooth. They made the drop off and pick up of my vehicle smooth. More

The Jaguar Land Rover Hinsdale Service Team definitely understands the importance of delivering Hospitality to their valued Customers. Joe R did an excellent job of explaining my options and work suggest understands the importance of delivering Hospitality to their valued Customers. Joe R did an excellent job of explaining my options and work suggested on my vehicle. He is extremely knowledgeable and a true professional. I would highly recommend contacting Joe for any of your vehicle service needs. Truly an asset to dealership. Thank you again, appreciate all you do! More

Bill was professional and kind, followed up to see if everything was ok. Explained the issue with patience. everything was ok. Explained the issue with patience. More

Quick to get me in when I had a problem, great communication, efficient service, and phenomenal customer service (Raul)! communication, efficient service, and phenomenal customer service (Raul)! More

I had a flat tire and stopped in the service department without an appointment and I needed a new rim! So grateful to the team here as I would have kept driving around and adding air in the cold and possib without an appointment and I needed a new rim! So grateful to the team here as I would have kept driving around and adding air in the cold and possible been stranded. More

Raul was very helpful explaining the issues to me. He also took time to work with me programming my GPS. The entire staff that I was in contact with was polite, friendly and helpful. He also took time to work with me programming my GPS. The entire staff that I was in contact with was polite, friendly and helpful. More

Thank you Bill for always providing excellent service. You are appreciated. Happy New Year. Continued success You are appreciated. Happy New Year. Continued success More

Be very careful with the services upsell! Our advisor, Joe, convinced us that we needed almost $4,500 in services based on owners manual recommendations for our 30K service. This included thi Our advisor, Joe, convinced us that we needed almost $4,500 in services based on owners manual recommendations for our 30K service. This included things like engine flush, injector cleaning, trans and diff fluid change, etc. None of these were necessary - we only wanted an oil change. Once I confirmed that these were not recommended until over 100K miles I called and cancelled them all and just had the oil change done. The service techs were great! Very thorough and sent a video explaining everything they saw. This is why 3 stars and not ZERO. Beware of the service manger upsell!!! More