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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
296 Reviews

296 Reviews of Bill Jacobs Land Rover - Service Center

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October 29, 2024

The moment of arrival, the attendants are ready to serve, courteous and polite. Joe Rosone is thorough in ensuring my F-Pace receives all repairs needed by calling with unexpected updates. He is cautious of More

by HGFCJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawny
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2024

Flexible staff, and got my service right. Vehicle was done ontime with the proper guidance More

by Knelson1105
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2024

Superior operation, expert technicians as well as the service writer. My vehicle though it is a 2008 LR 2 now runs even better than before we brought it in for service. We will always stop in to say hel More

by sacinofam1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL the service writer
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 27, 2024

The best customer service I’ve experienced by far. Jawab went above and beyond to accommodate me and ensure all of my issues were resolved! More

by julienM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawab
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 27, 2024

Jawad at Hinsdale Jaguar was beyond an amazing experience! I brought my car to get maintenance and had an awful experience at the Jaguar dealership in Chicago! Hinsdale Jaguar has earned all of my More

by julienM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad/ Service/Maintenance
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation and have an amazing day!

October 27, 2024

I recently took my 2016 Land Rover Range Rover Evoque to Bill Jacobs Land Rover Service Center in Hinsdale for an oil and filter change, along with a radiator hose replacement. I couldn’t be more satisfied More

by DARENKHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jaguar Hinsdale Service. Thanks again for the recommendation, and have an amazing day!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we strive for 100% satisfaction and it is great to see you had such a positive experience. Please don't hesitate to reach out to us if there's anything more we can do!

October 27, 2024

I’m very pleased each time I have service at the dealership. My service Representative Raul, is always polite and helpful, he explains throughly what’s happening with my car. I appreciate Raul. More

by PRECIOUSHANDZ212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep Raul and the younger African American man who seems to always be there to get my car
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service! We are always more than happy to assist you if anything else comes up. Take care!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2024

Jawad is the best service advisor I’ve ever used. He is great communication and also is very knowledgable More

by JawwadHussain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad sayyal
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2024

Had an excellent experience at Jaguar Land Rover Hinsdale ! The staff was friendly, service was fast, and my car runs perfectly now. Highly recommend! 10/10 . Jawad is amazing! More

by CHANDABLACKAMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

October 25, 2024

Our service advisor Raul communicates the work that is necessary, and cost involved. He is prompts, professionals and easy to work with. More

by Dunlea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul - service
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.