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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
297 Reviews
Call Service Center (630) 659-1152

297 Reviews of Bill Jacobs Land Rover - Service Center

Sort by
March 09, 2024

Mike Mashburn is fantastic. He's very patient when answering questions and his knowledge in regards to my issue was on a very high level. More

by C
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
Report | Print
Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for taking the time to leave a review for us at Land Rover Hinsdale. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

March 09, 2024

Mike Mashburn is always efficient and responsive. He makes every service appt a positive experience More

by JNJJAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike mashburn
Report | Print
Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Mar 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2024

Great service and Mike Mashburn made me feel good about the needs of my vehicle and he didn't try to force any service needed on me. He explained what my vehicle may need and gave me a choice to view the l More

by Shakey200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
Report | Print
Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! We are always more than happy to assist you if anything else comes up. Take care!

Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service! We are always more than happy to assist you if anything else comes up. Take care!

Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2024

Reliable dealer for servicing a vehicle. Professional & courteous service advisor. High quality experience, customer oriented. More

by GERAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gomez
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Mar 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 07, 2024

Excellent service on time courteous very knowledgeable of the vehicle Was cleaned and serviced as well More

by Jim@emroenterprises.com
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Mar 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! Thank you, and have a fantastic day!

March 07, 2024

Excellent customer service I recommend more people come to this dealership to get what they desire More

by DOMINIQUE_JOHN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad sayal
Report | Print
Mar 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

March 07, 2024

Drive up to Service door which opens. Checked in with nice gal who directed me to Mike after opening the door for me More

by CZECHMR
Recommend Dealer
Yes
Employees Worked With
Mike Washburn
Report | Print
Mar 10, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. Please don't hesitate to reach out if there's anything additional we can do for you.

Mar 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 06, 2024

Great The dealership is most importantly honest, thorough and quick to respond. Loaner car was very nice and needed. More

by rocco7
Recommend Dealer
Yes
Employees Worked With
Michael Amersonis
Report | Print
Mar 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2024

Michael A. is a gem. I felt well taken care of. I love JLR all day. More

by mamersonis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Amersonis
Report | Print
Mar 09, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2024

Incredible service by Raul Pesina, he’s why we take our 4 Range Rovers here for service. More

by RCJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Pesina
Report | Print
Mar 09, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Land Rover Hinsdale Service

Mar 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Land Rover Hinsdale!

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