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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
297 Reviews

297 Reviews of Bill Jacobs Land Rover - Service Center

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April 20, 2024

Nice and clean. Friendly service tech. Quick and knowledgeable. I’d recommend highly to friends and family. More

by davidz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rosone , Jose Gomez
Apr 21, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2024

I HAVE BEEN TAKING MY 2020 velar back & forth to your dealer ship for the same problem for months and it’s still not fixed properly with no clear explanations ever ! More

by Misonrisa73@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MACHANIC
Apr 16, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (630) 325-9955. We look forward to hearing from you.

April 15, 2024

Always professional. Raul goes above and beyond for customer satisfaction. They listen and go over all your concerns. Dealership is beautiful. More

by BBBELINDA1
Recommend Dealer
Yes
Employees Worked With
Raul service
Apr 16, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2024

Satisfied with service performed. Very thorough. My advisor Jawad was very helpful, professional and quick to respond to any questions I had. More

by Sportmom624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Apr 15, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so helpful during your experience here at Land Rover Hinsdale. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 16, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2024

We believe we have not had problems with our two Range Rovers because of the excellent service department. We appreciate the loaners we can use when our SUVs are in for service. Mr.Rosone takes care of us More

by HCONDESZERVAKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Consultant - Joe Rosone
Apr 15, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2024

All that needed repair was complete. Raul did a wonderful job of keeping us informed. More

by JULIAPAULMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Apr 15, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2024

They were great! Very professional and kind. Went above and beyond. I chose this dealership over one closer to my house because they do a better job all around. More

by Wendyvroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Apr 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Apr 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 09, 2024

Joe my service rep did an amazing job in taking car of the service due on my car. More

by sjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 11, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 12, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service. We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2024

Raul helped us solve our tire problem. He looked at the car and figured out the problem More

by LBLEWIS400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Apr 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale Service! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2024

Thanks, Jawad Sayal, for everything. Great customer service helped me understand and clarify everything related to my range rover. Will defenetly go back there for future maintenance. More

by Wilmer1703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Apr 07, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale Service! Please don't hesitate to reach out if there's anything additional we can do for you.

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