297 Reviews of Bill Jacobs Land Rover - Service Center
Great customer service. Unable to find the problem in my Land Rover after spending almost 3k on tests. They didn't know what was the problem. Unable to find the problem in my Land Rover after spending almost 3k on tests. They didn't know what was the problem. More
Appointment was scheduled for the car but the shop never even looked at it. 2 weeks later I went to pick up the car and was greeted with immense attitude for picking up the car. 0/10 experience and would no even looked at it. 2 weeks later I went to pick up the car and was greeted with immense attitude for picking up the car. 0/10 experience and would not recommend! More
From the moment I pulled in everyone I dealt with from the service desk to the service advisor was absolutely excellent they were very Knowledgeable about the Range Rover product the service desk to the service advisor was absolutely excellent they were very Knowledgeable about the Range Rover product More
Great place to take your truck my Service advisor Joe is the best on my third Range Rover dealing with him and I’ll try to make a fourth one the best on my third Range Rover dealing with him and I’ll try to make a fourth one More
The service consultant Joe was great. I really like the dealership. It just took to long with no offer of a loaner until I asked about it a week into the process. It seemed to be an hug I really like the dealership. It just took to long with no offer of a loaner until I asked about it a week into the process. It seemed to be an hugh inconvenience for the dealership so I didn’t push it any further. Pricing for labor was higher than the coverage which I felt was adequate. More
Great service at Hinsdale Land Rover (Bill Jacobs). Brought my 2018 (diesel) land rover in for annual maintenance, met with Lewis S. In the morning to review what was needed, and never felt like I was Brought my 2018 (diesel) land rover in for annual maintenance, met with Lewis S. In the morning to review what was needed, and never felt like I was being upsold unnecessary services. I was provided a courtesy car to have during the day, picked up and paid in the afternoon without much of a wait which I really appreciated. Facilities were nice and clean, free drinks and coffee, friendly staff. Overall great experience and I will be coming back here for servicing in the future - thanks again! More