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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
297 Reviews

297 Reviews of Bill Jacobs Land Rover - Service Center

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June 02, 2024

Have always trusted going to Land Rover Hinsdale and have always trusted joes opinion on service issues More

by Joe Regan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
June 02, 2024

Service rep has attitude problem and is more concerned to sell me services then he is about my issue with vehicle which under warranty More

by 75 buildings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronny Bataineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Jaguar Land Rover Hinsdale responded

75 Buildings, we regret to hear that you had this experience with us. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (630) 325-9955 so we can work towards a solution. Thank you and have a great day.

June 01, 2024

This dealership is very accommodating and Joe Rosone and the rest of the service department provides exceptional service. More

by ERIC.BILENKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are so happy to read such a great review about Land Rover Hinsdale! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Land Rover Hinsdale!

June 01, 2024

I recently had my Range Rover sport serviced at Range Rover Hinsdale. Mike Mashburn provided outstanding service in every aspect, from making the appointment, making sure I had a loaner rental car, comm More

by Cary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
Jun 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Cary, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Land Rover Hinsdale!

May 31, 2024

Just had my Range Rover PHEV serviced for the first time, and couldn’t be happier with the service Jawad provided! He was incredibly friendly and took as much time as necessary to understand all the service More

by Kjessup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Jun 01, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service! We are always more than happy to assist you if anything else comes up. Take care!

Jun 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

Service received from Jawad Sayal at Land Rover of Hinsdale is always great, he goes above and beyond for the Land Rover clients. Ahead of our annual overlanding trip he serviced the Defender with nee More

by MARTINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawad Sayal
Jun 01, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Martins, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service! We are always more than happy to assist you if anything else comes up. Take care!

Jun 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Martins, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2024

Joe was a fantastic service contact. Very thorough and detailed, plus so friendly. Kept me informed and looked out for me & my car! More

by lynnewallace3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
May 31, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. Thank you, and have a fantastic day!

May 31, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. If you have any further questions, please give us a call. We're always happy to help!

May 28, 2024

Fantastic service and Lewis Santiago was very nice and professional. I will definitely be coming back! More

by Lance Glass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Santiago
May 29, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 28, 2024

My service provider Jawad went above and beyond to ensure I had the most accurate details about my suv. More

by SNBROWN622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad
May 29, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service. If you have any further questions, please give us a call. We're always happy to help!

May 28, 2024

i received excellent service from Mike Mashburn. He is personable and knowledgeable and made the process of getting some warranty work done very seamless. More

by bain.allison
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
May 29, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

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