Bill Jacobs Land Rover - Service Center

Once Geoffrey, the manager got involved the experience was much better as was the customer service. I’ve only been to the dealership 2x and both times I’ve dealt with Adam( prior to Geoffrey getting invol was much better as was the customer service. I’ve only been to the dealership 2x and both times I’ve dealt with Adam( prior to Geoffrey getting involved) He is extremely rude and unhelpful. Moving forward I refuse to work with Adam. More

Joe Rosone, my rep is terrific and why I travel 40 miles each way to Hinsdale Land Rover. He is conscientious and always goes out of his way for me and when I call his office, he answers!! He is great!! each way to Hinsdale Land Rover. He is conscientious and always goes out of his way for me and when I call his office, he answers!! He is great!! More

Very professional i was in and out Mechanic technician show me everything whot needs to be done in my car and Jose Ferrer take care all the paperwork very professional and very nice Gentlements I am very show me everything whot needs to be done in my car and Jose Ferrer take care all the paperwork very professional and very nice Gentlements I am very happy with the service Thank you More

Another great experience. Hands down the best service department I have ever dealt with . Jose was great ! Great communication and service Hands down the best service department I have ever dealt with . Jose was great ! Great communication and service More

Quick and precise but was surprised did not receive a courtesy wash with the service courtesy wash with the service More

This was my first time bringing my truck in for service and I was very please with the customer service I received. Joe Rasone was my service advisor and I am very happy with the assistance he provided, I and I was very please with the customer service I received. Joe Rasone was my service advisor and I am very happy with the assistance he provided, I appreciated how he took the time to review everything with me. He arranged for me to have a loaner vehicle while my car was being serviced. I was also surprised at how quickly my service was completely. I was very happy to see how clean my truck was when I picked it up and even more happy when I drove it home. My truck has been running great and have not experienced any issues, which is the point of brining it in for service, but I am also confident that if I run into any issues, I am in good hands with Joe and his team. More

The service dept was great to work with and the service manager was very thorough in showing me any issues the vehicle had. manager was very thorough in showing me any issues the vehicle had. More

I really valued the transparency and honesty from my service advisor and the technician who was working with my vehicle. I felt that I was being treated like I mattered and for that I think I could be a service advisor and the technician who was working with my vehicle. I felt that I was being treated like I mattered and for that I think I could be a continuing customer and also refer any fellow colleagues of mine to this specific location. More

Excellent service and fast appointment . Servicemen very knowledgeable about their work . Explain everything about my car . Servicemen very knowledgeable about their work . Explain everything about my car . More

The service guy we worked with was awesome. He answered all our questions. We were given and very nice loaner to drive while our car was being serviced. Our car very clean and detailed when we He answered all our questions. We were given and very nice loaner to drive while our car was being serviced. Our car very clean and detailed when we got it back. More