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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
295 Reviews

295 Reviews of Bill Jacobs Land Rover - Service Center

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November 18, 2024

Great costumer service as always. Mike is great, always makes sure he explains the services needed. More

by m.serrano47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
November 16, 2024

I went through months of my check engine light coming on. I didn’t get any real help until I went to the dealership in Hinsdale. They always provided me with a loaner car while they worked diligently to figu More

by niknik123.nt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 14, 2024

Good costumer service. Adviser Mike was great and explained the process for truck service clearly. More

by m.serrano47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 18, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. We are always more than happy to assist you if anything else comes up. Take care!

Nov 18, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2024

Great experience bringing car for service Mike Mashburn was friendly and extremely helpful in asking all the right questions to have car checked in and me on my way. More

by Vlad.pierre
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike mashburn
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Vlad, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for taking the time to leave a review for us at Land Rover Hinsdale Service. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2024

They are very attentive to the customer needs. The customer service representative walks you through everything the vehicle needs and takes into account your personal time. More

by TIONHORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Pesina
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 12, 2024

Joe was very helpful in understanding the service work options, weighing the different priorities and urgency of vehicle service and kept me informed as to the progress being made on the vehicle. More

by CarsonBodnarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience. Please don't hesitate to reach out to us if there's anything more we can do!

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2024

Was a good place to do business with John the salesman was really helpful thank you for your time . More

by felixzepeda11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2024

The service is excellent, their very friendly people always have an answer to your questions More

by lolajvd99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 10, 2024

Great service! Appreciate the new loaner car service until my vehicle is ready for pick up More

by MZANGIE39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

November 09, 2024

Super helpful staff. They showed me everything that was wrong with my range. They also cleaned the car up really nice. More

by dan@quca.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny Bataineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 14, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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