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Jaguar Land Rover Hinsdale
Hinsdale, IL
777 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 777 reviews
January 28, 2025
Bill was professional and kind, followed up to see if everything was ok. Explained the issue with patience. everything was ok. Explained the issue with patience. More
by APAXINOS001
Verified Customer
January 28, 2025
Bill Spencer is the BEST Service professional in the business. I appreciate the white glove service offered to me when entering the building. 10 out if 10! Highly recommended business. I appreciate the white glove service offered to me when entering the building. 10 out if 10! Highly recommended More
by lbrown1284
January 26, 2025
Great car buying experience from beginning to end. All of the staff were friendly and knowledgeable. All of the staff were friendly and knowledgeable. More
by ASUDEVILS94
January 26, 2025
I had a flat tire and stopped in the service department without an appointment and I needed a new rim! So grateful to the team here as I would have kept driving around and adding air in the cold and possib without an appointment and I needed a new rim! So grateful to the team here as I would have kept driving around and adding air in the cold and possible been stranded. More
by CBERGRN
Employees Worked With
Joey the porter
January 23, 2025
Raul was very helpful explaining the issues to me. He also took time to work with me programming my GPS. The entire staff that I was in contact with was polite, friendly and helpful. He also took time to work with me programming my GPS. The entire staff that I was in contact with was polite, friendly and helpful. More
by JG20PUMA
Employees Worked With
Raul
January 23, 2025
We love our new Range Rover Sport. Julian did a great job keeping us updated on the shipping dates and delivery. Julian did a great job keeping us updated on the shipping dates and delivery. More
by todd85
January 14, 2025
Be very careful with the services upsell! Our advisor, Joe, convinced us that we needed almost $4,500 in services based on owners manual recommendations for our 30K service. This included thi Our advisor, Joe, convinced us that we needed almost $4,500 in services based on owners manual recommendations for our 30K service. This included things like engine flush, injector cleaning, trans and diff fluid change, etc. None of these were necessary - we only wanted an oil change. Once I confirmed that these were not recommended until over 100K miles I called and cancelled them all and just had the oil change done. The service techs were great! Very thorough and sent a video explaining everything they saw. This is why 3 stars and not ZERO. Beware of the service manger upsell!!! More
by CRAIG.LENZ
Employees Worked With
Joe (Service)
January 14, 2025
Thank you, Joe for the efficient service on my 2019 Jaguar XL! Making the appointment was easy and listening to me describe what I needed to be done, you understood and fix the problem . The icing on t Jaguar XL! Making the appointment was easy and listening to me describe what I needed to be done, you understood and fix the problem . The icing on the cake was Picking up my car and having it freshly washed! Thank you very much More
by SMOKEYDOG10
Employees Worked With
Joe Rosone
