Jaguar Land Rover Hinsdale

Mason was responsive prior to purchasing the Jaguar, however after we brought the car home, Adam was very distressed over a part where the adhesive had come off. He emailed, texted and left a message b however after we brought the car home, Adam was very distressed over a part where the adhesive had come off. He emailed, texted and left a message before closing around 4pm on Saturday. Mason didn't respond until Adam called on Monday. We understand this is a 'service' issue, but it was day 1 with the vehicle. Second, the finance original quote was 4.9%. Adams paperwork says 7.94% apr. I think this may have to do with new vs used financing rates, however, the car had 102 miles. This seems like some shenanigans with Land Rover finance obtaining an additional 3% on a 100k loan amount because the car was driven most likely by Land Rover employees prior to the purchase. We will have to refinance once rates improve. Adam works in the mortgage industry and is familiar with rates and refinancing. It's just a shame since this is a very significant purchase. We had a better experience buying a $55k jeep a few years ago. More

The service rep. Mike made my visit very pleasant compared to my previous experience. Keep up the good work. I look forward to returning to your dealership in the fut Mike made my visit very pleasant compared to my previous experience. Keep up the good work. I look forward to returning to your dealership in the future. More

Mike is the best. I love knowing that I’m getting great sound advice and not being taken advantage of. I love knowing that I’m getting great sound advice and not being taken advantage of. More

Alan was very helpful and knowledgeable about the car we looked at. Highly recommend buying a car from here! looked at. Highly recommend buying a car from here! More

Worked with me past close to secure my first ride :) Alan was very helpful and answered all of my questions and addressed my concerns efficiently. was very helpful and answered all of my questions and addressed my concerns efficiently. More

Dealership was nice and my saleslady, Agnes Landowski, was extremely helpful and made purchasing the vehicle out of state as seamless as possible! was extremely helpful and made purchasing the vehicle out of state as seamless as possible! More

Thanks to Alan Vilma I was able to get my car and get in and out. I called last minute and he was able to squeeze me in before the holiday. He showed me a few other models as well while we waited. Normally and out. I called last minute and he was able to squeeze me in before the holiday. He showed me a few other models as well while we waited. Normally I hate coming to this dealership because the people have always been rude but looks like they have new staff and he was great to work with. More

Joe was great as usual! Handled everything I needed and followed up. Great communication. Top notch. Handled everything I needed and followed up. Great communication. Top notch. More

Hassle free, easy to communicate and friendly Thank you for all your help during the purchase for all your help during the purchase More

The service was great and thorough. They had my car fixed very fast and the staff was extremely polite. They had my car fixed very fast and the staff was extremely polite. More